Do Justice. Love Kindness. Walk Humbly.
Director: 614 488.0681 ext 203
Mission Office: 614 488-0681 ext106
Tuesdays & Thursdays 8:30 - 1:00 pm
First Community Church
Community Outreach Building
1944 W. First Avenue Columbus, OH 43212
Monthly Archives

January 2019

Statistics: January 2019

By | Statistics

Unique Volunteers:
Food Donated to other Agencies:

Service Statistics

Households served
Individuals served
Seniors served (60+)
Adults served (18-59)
Children served (0-18)
Meals served


Food Received

(in pounds unless listed otherwise)

Mid-Ohio Foodbank
Fresh Market
Giant Eagle
Huffman’s Market

Meeting Notes: January 23

By | Meetings

1/23 Steering Committee Notes

  • Submitted by: Amy Caskie
  • Attending: Lamar Graham, Amy Caskie, Melody Smiley, Janie Ledman, Leslie Bowman, Michael Delphia, Kathleen Hatcher, Kitty Rohrer, Loren VanDeusen, Nancy Donaldson, Mark Tucker, Janice Rook

Opening Prayer: Lamar

Introduction: Lamar

  • What he sees us doing as a steering committee
  • Strategic direction
  • Values varieties of talents and skills of all individuals on team
  • Everyone here is a key volunteer and vital to our success
  • Not a voting democracy
    • Kitty: then what recourse do we have?
    • Amy: direct communication with Lamar
    • Kathleen: email/text response is lagging
    • Lamar: will work on better communication

Personal Introductions/ What is New and Good

  • Lamar is going on vacation. Recently spent time with grandparents
  • Nancy Donaldson
  • Mark Tucker coordinates larger pickups and does them 4-5 days a week. Going to Hawaii in 2 weeks.
  • Michael Delphia loves ordering from MOFB. His goal is to always have some of everything.
  • Kitty works the desk on Tuesday and supervises Leslie, who is almost done with her MSW. She also handles resource line team. Brief overview of how that works.
  • Janice works late shift Tuesdays and Thursdays, sometimes helps Weds night stocking.
  • Leslie Bowman’s daughter made the cast of Cinderella at Ballet Met April 17-ish. Her car is now fixed.
  • Amy is not a volunteer, working for all of Missions.
  • Kathleen now does the closing shift on Thursday instead of shopping shifts and helping melody stock on Wednesday afternoon. Good in her life is visiting her one-year old grandson next weekend and will miss the Hoedown.
  • Melody is the head of stocking, and often comes in Tue/Thu as well. She has taken over the role and made it awesome.
  • Jane Ledman team leader Thursday morning. Good news is planning a family reunion in November.
  • Loren and Cheryl run the NC gardens and working on Community gardens. Van Deusens leaving tomorrow for Napa Valley to visit family.

Old Business

  • AC Unit in Pantry
    • John Oberlin has obtained 3 bids for the AC Unit
    • Mark Tucker is ready to move forward, waiting on more information from Pam
  • Re-donating Children’s Books
    • Lutheran Social Services food pantry
    • Melody regularly puts them out in pantry, gave several to Christmas Presence
    • Nancy Donaldson knows another person who might be interested in them
    • Group agrees we should share the books.
    • Other book-related ideas:
      • Unassigned Action Item: Get in touch with church leaders of youth to do service project reading to kids in the pantry as there are more children in the pantry in the summer
      • Unassigned Action Item: Team leaders run a program to reward kids for reading while they are there
      • Action Item: Loren was doing to investigate small toys as rewards for reading from Star Beacon/Dollar Store
      • Unassigned  Action Item: Find resources for adult literacy.
  • Back Up Volunteers
    • Collect contact information and follow up with them for specifics in Sign Up Genius
      • Action Item: Amy will add an additional question to each Sign Up Genius
      • Unassigned Action Item: someone will follow up to see when and for what they’re willing to volutneer
      • No volunteer contact information will be shared without expressed permission
    • All volunteers have access to the list
      • Action Item: Amy will create the list and post it on the password-protected webpage for Volunteers
      • Amy reviewed how to access this new page, handout distributed with password
        • Amy will post meeting notes as blog posts and corrections can be made in comments sections
    • Shared place for volunteer ideas to live, possible a distribution email list.
      • Revisit this idea: Too many emails back and forth, think of a way to put them all in one place without “Reply All” emails
  • Case Worker Shop Day
    • Kitty revisited and emphasized the need for a separate shopping time for case managers and clients
      • suggested trying to work out a shopping time on Friday
      • offered to try to tally an approximate number of shoppers this might involve

New Business


  • Team suggested Adult Waivers with place to add emergency contact
  • All current volunteers need to give us an emergency contact for each volunteer
  • Amy Caskie has contacted Paul Anderson to review current waivers in place
  • Action Item: Amy will add possibility of an adult waiver to the list

Volunteer Orientation

  • Volunteers would have to provide their emergency contact info
  • Idea to create an orientation video for all volunteers that would cover such things as
    • what to do in case of emergency
    • how to use sign up genius
    • possible ways to volunteer
    • what to do if you’re picking up a donation (don’t sign up if you don’t know how)
    • how to lift and carry things (OSHA regulations)
    • paperwork you need to fill out and information we need to have for you.
    • Action Items: Subcommittee to work on all things video should cover
      • Kitty
      • Lamar
      • Amy
      • Melody
      • Mark
    • Subcommittee will gather information and present to entire steering committee for review before contacting Marketing dept to record.

Recycling Cardboard

  • Overflow of container continues to be a problem
    • Pam wants us to get another recycle dumpster for Heart to Heart use only
    • Action Item: Lamar will touch base with Pam to investigate getting another dumpster

Hunger Hoedown

  • Please sign up to volunteer
    • especially need food donations
  • Please purchase tickets online
    • share the event with friends/invite people on social media

Volunteer Appreciation Dinner

  • Please RSVP ASAP
  • Suggestion that future volunteer dinners should include a guest speaker or training of some sort

Volunteer with Monday Night Meals

  • Lamar explained how this works with Carol Baker and Friends of the Homeless
  • Group concluded this is something enough of them would be interested in doing to decide on a date
  • Action Item: Amy will include a link to vote on which date is best in weekly email
    • April 15 or March 18

Souper Heroes

  • Kitty explained how the event works
  • Hey Hey Bar & Grille on January 27


  • Next meeting: Wednesday, February 27, 12pm-2pm

Volunteer of the Month: January 2019

By | Volunteer

Margaret Carter, “Coupon Lady”

Margaret Carter first became acquainted with Heart to Heart five years ago after moving to Columbus. She first volunteered as a shopper, but for the last three years she has become well known in the pantry as the “Coupon Lady”.

Heart to Heart provides a coupon box that clients are welcome to search through to save money on items the pantry does not provide. Margaret has stepped into the role of managing, clipping, and sorting coupons.

“Even though this is a very small job in the life of Heart to Heart, it is just a way in which I can play a part in this wonderful ministry, helping clients to save a little money and serving God.”

Thank you, Margaret!

Holidays 2019

By | Uncategorized

Holiday Closings

The church building will be closed in observance of these holidays, but the pantry will be open for volunteer shifts only. These are not regular service days for clients.

  • Rev. Dr. Martin Luther King, Jr. Day (1/21/19)
  • President’s Day (2/18/19)
  • Good Friday (4/18/19)
  • Easter Monday (4/22/19)
  • Memorial Day (5/27/19)
  • Labor Day (9/2/19)

We will be closed for all client service hours and volunteer shifts on the following dates to observe holidays. Please plan accordingly.

Independence Day

  • Thursday, July 4


  • Wednesday November 27 through Friday November 29


  • Closed Monday December 23 through Friday January 3
    • Friday December 20 will be the last volunteer day of 2019
    • Monday January 6 is first volunteer day of 2020


Heart to Heart does not distribute Thanksgiving Baskets in the pantry.



Applications for our program, Christmas Presence, are now closed.


Additional Resources

Please refer to HandsOn CentralOhio’s online guide for additional holiday assistance programs.

Inclement Weather Policy

Heart to Heart will make every attempt to remain open during regular business hours unless there is a Level 3 Snow Emergency in Franklin County. In the event we are closed, we will make note on our voicemail, on our Facebook page and here on our webpage. Volunteers for the day will be notified via email as soon as a decision to close has been made.