Frequently Asked Questions

Q: Do you help clients find additional social services and financial assistance?

A. In addition to our Food Pantry we also help our clients find resources throughout the community i.e. Utility/Rent Assistance, Spiritual guidance, provide cooking classes, help with additional added healthcare benefits, open interviews, etc.

Q. How do clients get to the food pantry?

A. Most of clients get to us by car and shared riding of some sort. A lot of clients will carpool with family and friends. The pantry is near COTA bus lines #3 and #5.

Q. I have a physical disability or I am otherwise  unable to get to the pantry; how can I get food?

A. If you can’t get out to the food pantry we allow case managers and clients to pick up for other clients. Please complete and sign a proxy form prior to your visit.

Q. How many clients do you serve?

A. Typically, we serve between 50-60 households every Tuesday and Thursday. In 2017 we served a total of 17,064 people and distributed 153,477 to our client families.

Q. Who are your clients?

A. Most of our clients are single women with a least three children. The majority of our clients are employed and visit the pantry only one time in a given year.

We see clients from all central Ohio areas. Because we are required to document our client visits, we are able to determine where the most clients live.  The zip codes we serve most are 43204, 43223, and 43228.

Learn more about our statistics>>

Q. Where does all your food come from?

A. We get more than 90% of our stock from the Mid-Ohio Foodbank. Because $1 buys approximately $10 worth of groceries, we are able to purchase more food with less. For example, we can purchase a one pound of cereal for about 8 cents.

Q. Do you have anything besides canned and boxed groceries?

A. Yes!

We regularly receive donations from local businesses, church and community members that include items such as toothpaste, soap and other toiletries. We are also able to purchase non-food items from the Mid-Ohio Foodbank. Toilet Paper is our most expensive item we purchase.

We receive fresh produce through Mid-Ohio Foodbank at no cost to us, and the Share and Learn Garden donates their harvest all summer long.

Q. How are you able to serve so many people with such a small staff?

A. Volunteers! We have a steady dedicated group of volunteers without whom we could not serve our community.  We have volunteering opportunities Monday-Friday for individuals regardless of skill or ability. Most of our volunteers are members of First Community Church and the surrounding community. Learn more >>