September 2020

September 22, Tuesday: 58
September 23, Pop-Up: 42
September 24, Thursday: 48

Please read this update from volunteer leaders Janice Rook and Melody Smiley.

The Pop Up Pantry continued to successfully serve clients in their local communities during September.  Food was distributed to clients/families at the following agency sites:

• September 2:    Commons at Livingston, 29 households
• September 9:    Southpoint Apartments, 35 households
• September 16:  Commons at Grant, 40 households
• September 23:  Commons at Buckingham, 40 households

144 clients/families were served in September, an increase of 21 over those served in August.

Our team of three volunteers skillfully bagged food each Wednesday during the month. We were able to facilitate a safe working environment by bagging food outside, limiting our number of volunteers, maintaining physical distancing, masking, and hand hygiene. Our volunteer van drivers have assisted greatly in loading the food in the van after bagging is completed and delivering it to the designated site.

We’re thankful this month for the assistance of our Share and Learn Garden and the Seeds of Hope Garden in providing us with the ability to add fresh produce to the dry food items served to our Pop Up Pantry clients. We’re also grateful to Carol Baker and the Monday Meals for the Homeless team for sharing bread and dessert items with our clients.

Our entire team of dedicated volunteers worked diligently to ensure the needs of our clients were met each week.  Those volunteering during September were Kitty Rohrer, Kathleen Hatcher, Rose Kandel, Carla Edlefson, Glen Zook, Steve Young, Mark Tucker and Boyce Lancaster. Our clients and their agency contacts/case managers expressed much appreciation for the efforts of our team.

The Pop Up Pantry team looks forward to continuing to grow this outreach initiative by serving more clients with food insecurity needs and in expanding our work with other community agencies and sites. We are blessed by the opportunity to further the mission of Heart to Heart and our church in serving others as God calls us to do.

As part of our agreement with Mid-Ohio Food Collective, we must maintain certain standards. One of these is Civil Rights training for all of our volunteers. All volunteers are required to complete this online training. There are three steps to this process.

1. Take the free online training course available here.
2. Complete the quiz at the end of the slideshow.
3. Use this online form to let us at Heart to Heart know you have completed your training, so we can verify with Mid-Ohio Food Collective. Please note you are not required to login as a First Community member to complete this step.

Are you interested in being a shift leader? Please let us know.

Volunteers interested in being shift leaders will need to complete the online Food Safety course. The cost to complete the course and receive certification is $15. Training is available on the ServSafe website. Follow the instructions on their site to purchase the course and take the assessment online. If you’re interested in the training, but the cost of the course is burdensome, please send us an email so we can purchase the course online and send you the information to access it.

Are you a volunteer interested in learning how to use PantryTrak from a representative at Mid-Ohio Food Collective?

Click one of the links below to sign up for one of three virtual training sessions:

• • Tuesday, October 6th, 1:30pm – 3:00pm
  • Wednesday, October 14th, 9:00am – 10:30am
  • Wednesday, November 4th, 4:00pm -5:30pm

Progress is being made in Lincoln Road Chapel to accommodate our plans to move operations into the building as the weather turns colder.

• Mold inspector has visited and given recommendations
• Dumpster was removed from parking lot on Friday
• Received a proposal with estimate to replace some of the flooring
• Contractor visited and working on proposal for interior work including replacing drywall, plasterwork, stonework, windows, etc.
• Contractor working on proposal for outdoor wheelchair ramp

September 16 (Pop-Up): 40 households served

These slides indicate how our service numbers have changed over time. Click to enlarge each graph to see details.

We will resume our services the week of September 21. To volunteer for those shifts, please make sure you have completed the Civil Rights training (see below), then use the Sign-Up Genius to let us know you are coming. If you are a minor, we must have a Waiver Form on file for you.

Please note: We must adhere to CDC guidelines for all of our volunteer shifts. In order to do that, we cannot accept volunteer walk-ins and the number of volunteers per shift will be limited. We hope this is a temporary solution to a temporary problem and we ask for grace as we work together to figure this out.

• Take the online civil rights training course here>>
• Verify you have completed the course using this form>>
• Mark your calendar for October 6 at 1:30pm for PantryTrak training via Zoom. This training will be conducted by Mid-Ohio Food Collective. Volunteer shift leaders on Tuesdays and Thursdays will be required to take this training. Use the Sign-Up Genius to indicate your interest and you will be sent a link to the Zoom prior to the meeting date.
• Let us know if you’re interested in being a volunteer shift leader via email>>
• All shift leaders can take the online food safety training for $15, and send us a PDF of their completion certificate. The course is called Food Handler (level 1) and you will follow the instructions on the ServSafe website to purchase the course. Please contact us if the cost of the course will prevent you from completing it and we will make arrangments.
• Register your Kroger card for Community Rewards which earns money for Heart to Heart when you grocery shop. More info here>>
•  To sign up for upcoming volunteer shifts click here>>

We are working with our business office to provide more information and deeper transparency to all those that support Heart to Heart. Please let us know if there is specific information you are looking for, and we will do our best to provide accurate information. Click the image below to view the chart showing the change in our total income and expenses over time.

We are planning for the colder weather and trying to anticipate our volunteer needs as we move indoors. Please participate in the following survey to share your opinion and willingness to return to volunteering in light of the pandemic.

We are trying to streamline our communications at Heart to Heart. We want to make sure you’re getting all the information you want, and only the information you want. In order to better serve this goal, we will be creating new email distributions lists and will implement their use beginning October 1. Please click below to sign up for the appropriate email list(s).

We have been keeping busy the past few weeks! Volunteers working outdoors are enjoying cooler temperatures, but we could do without the rain! We are grateful for the donations of fresh produce from local gardeners as the season winds down. Click the arrows above to browse through the photos.

Please read this update from volunteer leaders Janice Rook and Melody Smiley.

In August, the Pop Up Pantry continued our successful efforts to serve clients weekly in their local communities.  Working with National Church Residences, an organization that manages several supported housing complexes throughout Columbus, food was distributed to clients/families at the following agency sites:

August 5:  Commons at Livingston-27 clients
August 12:  Southpoint Apartments-32 clients/families
August 19:  Commons at Grant-24 clients
August 26:  North 22nd Street/Commons at Buckingham-40 clients

123 clients/families were served in August, an increase of 25 over those served in July.

Our team of three volunteers skillfully bagged food each Wednesday during the month. We were able to purchase 3 light-weight, portable dollies to use not only in the bagging process but also in loading the bags into the van and unloading these at the site. Additionally, we were able to purchase 2 folding tables for bagging food.  This equipment improved our efficiency as well as provided for increased safety in the process (i.e., injury prevention).

We’re thankful this month for the assistance of our Share and Learn Garden and the ability to add fresh produce to the food provided for our Pop Up Pantry clients.

During August, we welcomed the addition of volunteer drivers who assist us by driving the van to our agency sites.  One driver accompanied our volunteers each week, meeting us at the pantry after the bagging process was completed, assisting in loading the bags of food, and transporting and delivering it to our designated site.  We’re grateful for the ability to use one of our church vans for the Pop Up Pantry.

Our entire team of dedicated volunteers worked diligently to ensure the needs of our clients were met each week.  Those volunteering were Kitty Rohrer, Kathleen Hatcher, Rose Kandel, Carla Edlefson, Glen Zook, Steve Young, and Mark Tucker.   Clients and agency contacts expressed much appreciation for the efforts of our team.

We’re grateful for Heart to Heart’s support of our outreach initiative and look forward to continuing to grow the Pop Up Pantry in serving more clients and in expanding our work with other community agencies to identify new sites for the pantry.  The Pop Up Pantry is committed to furthering the mission of Heart to Heart and our church in serving others as God calls us to do and in meeting the needs of our local communities during this time of a serious pandemic and increased food insecurity.

The Pop-Up Pantry will continue to operate during the brief hiatus.

Are you interested in being a shift leader? Please let us know.
Volunteers interested in being shift leaders will need to complete the online Food Safety course. The cost to complete the course and receive certification is $15. Training is available on the ServSafe website. Follow the instructions on their site to purchase the course and take the assessment online. If you’re interested in the training, but the cost of the course is burdensome, please send an email to ACaskie@FCchurch.com. Amy will purchase the course online and send you the information to access it.

Volunteers interested in learning how to use PantryTrak from a representative at Mid-Ohio Food Collective should indicate their interest by completing the following.

As part of our agreement with Mid-Ohio Food Collective, we must maintain certain standards. One of these is Civil Rights training for all of our volunteers. All volunteers will be required to complete this online training before we can resume normal pantry activity on September 21. There are three steps to this process.

1. Take the free online training course available here.
2. Complete the quiz at the end of the slideshow.
3. Use this online form to let us at Heart to Heart know you have completed your training, so we can verify with Mid-Ohio Food Collective. Please note you are not required to login as a First Community member to complete this step.

There are very specific reasons we have scheduled this hiatus for Heart to Heart services:

1. Cleaning
2. Inventory
3. Fall/Winter Planning
4. Accreditation Review
5. Training

For the first week, we are asking our dedicated and hard-working group of volunteers to rest, reinvigorate, and remember why you love Heart to Heart. You may consider taking this time to do the following:

1. Register your Kroger card for Community Rewards which earns money for Heart to Heart when you grocery shop. More info here>>
2. Take the online Civil Rights Training.
3. Make sure to sign up to volunteer online.

The following week, we will be asking volunteers to join us for specific projects and to attend planned discussions. You can view the schedule and Sign-Up Genius online. We look forward to our conversations with you about how we can help Heart to Heart serve the community in the best way possible.

We will resume our services the week of September 21. To volunteer for those shifts, please make sure you have completed the Civil Rights training above, then use the Sign-Up Genius to let us know you are coming. If you are a minor, we must have a Waiver Form on file for you.

Please note: We must adhere to CDC guidelines for all of our volunteer shifts. In order to do that, we cannot accept volunteer walk-ins and the number of volunteers per shift will be limited. We hope this is a temporary solution to a temporary problem and we ask for grace as we work together to figure this out.