Do Justice. Love Kindness. Walk Humbly.
Director: 614 488.0681 ext 203
Mission Office: 614 488-0681 ext106
hearttoheart@FCchurch.com
Tuesdays & Thursdays 8:30 - 1:00 pm
First Community Church
Community Outreach Building
1944 W. First Avenue Columbus, OH 43212
All Posts By

Amy Caskie

Statistics: March 2019

By | Statistics

Unique Volunteers:
Food Donated to other Agencies: 1,217 pounds

Service Statistics

Households served 409
Individuals served 1,327
Seniors served (60+) 431
Adults served (18-59) 674
Children served (0-18) 431
Meals served 11,943

 

Food Received

(in pounds unless listed otherwise)

Mid-Ohio Foodbank
Purchased
Donated 3,409
FCC 596
Aldi 2,556
Fresh Market 1,351
GFS 1,116
Giant Eagle 2,182
Huffman’s Market 380
Marc’s 595
Starbucks 56
Target 4,215

Volunteer of the Month: March 2019

By | Volunteer

Sheila McGrath

“I have volunteered at Heart to Heart every other Thursday for three years, registering clients at the computer or helping to shop if we are short of shopping volunteers. What I love about my Heart to Heart experience is seeing the relationships that have grown between volunteers and clients making pantry visits a positive experience for those in need, and feeling we are truly doing the Lord’s  work when everyone leaves with a smile on their face and a full shopping cart.”

Thank you, Sheila!

Meeting Notes: March 27b

By | Meetings

3/27 Orientation Planning Sub-Committee Notes

Present:  Lamar Graham, Amy Caskie, Kitty Rohrer

Divvy up organization and presentation of information

LAMAR (AND MIKE?)

  • Why have a Food Pantry?
    • Stats & Figures re: Poverty in Central Ohio Area
    • Impact of Food Insecurity or Hunger on Individuals/Families
    • Who Are Our Clients?
    • “Poverty Brain” & impact of Chronic Stress
    • What do our clients need beyond food
      • Buffering Relationships
      • Support
      • Hope
    • Heart-to-Heart Philosophy

LAMAR (AND JILL THOMAS?)

      • Heart-to-Heart History

AMY 

      • Basic Information
        • Add pantry statistics
        • Add information about other resrouces:
          • social workers
          • health insurance
          • cooking class
          • literacy
          • cancer preventiion
          • safe sleeping practices for infants/quilting
        • Days & Times of Pantry for Clients:
          • Tues & Thurs 8:30am to 1:00pm
          • Eligibility Details for Shopping
          • Once every 30 Days
          • No Zip Code Restrictions
          • Define “Choice Pantry” & H2H’s Belief
        • Days & Times of Pantry Stocking:
          • Mondays 9:00am to 10:30am (1st, 3rd, & 4th Mondays)
          • 2nd Monday 9:00 to 10:30 & 1:00pm to 3:00pm (Big Order arrival from Mid-Ohio Food Bank)
          • Wednesdays 3:00pm to 4:30pm
          • Fridays 10:00am to 11:00am

LAMAR

        • Descriptions of the Various Volunteer Jobs

(MELODY W/HELP)

step-by-step pictures of stocking procedures- modeled by Sandra Young? Marcy? Carla?

          • Stocking Responsibilities
            • Lifting so much weight
            • Rotating stock
            • Weighing all donations
            • Documenting Donations
            • Recycling cardboard
            • Work with Students

DOUG GRAHAM AND MARK TUCKER

            • Pickup Responsibilities
              • Stores & Locations
              • Contacts
              • Process
              • Weigh-ins & Documentation

KITTY ROHRER (W/ HELP) Sheila, Nancy, Anne

          • Client Services on Shopping Days
            • Computer Registration (Describe Pantry-Trak & our connection to Mid-Ohio Food Bank)
            • Shopping with Clients
            • Shift Leader
            • Carrying groceries to client’s cars
            • Reading to/Entertaining Children
            • Restocking treats, coffee, food, etc

 

COMPLETION GOALS

  • June 1 Rough Draft
  • July 1 Completion

Meeting Notes: March 27

By | Meetings

3/27 Steering Committee Notes

Submitted by: Amy Caskie
Attendance: Lamar Graham, Amy Caskie,

Volunteer Committee Meeting

March 27, 2019

Jane began with a short prayer.

Lamar let us know there was no agenda. His vision for the future of Heart to Heart is a larger building with quality food and services including services of other organizations (Employment, Social Services, Voter Registration, etc). This would be an expansion of what we’re already doing on a grander scale, in order to impact the larger community.

Lamar asked what our major concerns were as it pertains to Heart to Heart.

  • Amy noted that we could use more employees.
  • Cheryl discussed how she and Loren are talking about the focus of their service going forward in light of their health issues. She updated us a lot on the Share and Learn gardens at MECDC. Also discussed future community garden at North Campus.
  • Kathleen shared her concern regarding volunteer burnout including duties placed on volunteers that maybe should not.
  • Kathleen is concerned that we are getting so much food that sometimes we have to give it to other organizations. Mark and Melody second that concern. Do we have the resources to be a distribution center for all the organizations?
  • What is the strategy for pickups? The locations are too far away, using their own gas, age concerns for retired volunteers, and to do all that work and not keeping some the food.
  • Building access:
    • 1984* Lincoln Road Chapel lock box:
      • Contains key to Lincoln Road
      • Key to Heart to Heart van
      • Contains key to Annex?
    • 1042 Heart to Heart door lock box
      • Key to Pantry
      • Key to Waiting Room
      • Key to Spiritual Searcher room
    • Reception desk has access to the annex key
      • Steve McClarren Friday mornings at 6:30am needs regular access
    • When we have too much of something we should give more out to clients. What we have is what we share.
    • Janice Rook suggested a weekly update from Lamar about the strategy for food distribution.
    • The leak in the roof is still not fixed
      • Can maintenance empty the bucket of water from the leak into the sink and wipe down the walls?
    • Bob from the Rotary has funds he might donate
      • He has used commercial shelving he wants to give us for the basement in Lincoln Road, which is too full to even get the shelves in. Melody needs help to set those up. Kate said we need locking doors to secure things before we invest too much time and energy.
  • Jane April 17-27 vacation
  • Kitty April 9-May 31 vacation

Leaders will have the list:

  • Backup last minute volunteers
  • Update regularly

NEXT MEETING: April 24, 12-1:30pm in the South Campus library

30 minutes next meeting for looking at where to find things

Meeting Notes: March 4

By | Meetings

3/4 Orientation Planning Sub-Committee Notes

Present:  Lamar Graham, Mark Tucker, Kitty Rohrer

Information to Include in an in-person Orientation to Heart-to-Heart:

  • Why have a Food Pantry?
    • Stats & Figures re: Poverty in Central Ohio Area
    • Impact of Food Insecurity or Hunger on Individuals/Families
    • Who Are Our Clients?
    • “Poverty Brain” & impact of Chronic Stress
    • What do our clients need beyond food
      • Buffering Relationships
      • Support
      • Hope
    • Heart-to-Heart Philosophy
    • Heart-to-Heart History
    • Basic Information
      • Days & Times of Pantry for Clients:
        • Tues & Thurs 8:30am to 1:00pm
        • Eligibility Details for Shopping
        • Once every 30 Days
        • No Zip Code Restrictions
        • Define “Choice Pantry” & H2H’s Belief
      • Days & Times of Pantry Stocking:
        • Mondays 9:00am to 10:30am (1st, 3rd, & 4th Mondays)
        • 2nd Monday 9:00 to 10:30 & 1:00pm to 3:00pm (Big Order arrival from Mid-Ohio Food Bank)
        • Wednesdays 3:00pm to 4:30pm
        • Fridays 10:00am to 11:00am
      • Descriptions of the Various Volunteer Jobs
        • Stocking Responsibilities under Melody
          • Lifting so much weight
          • Rotating stock
          • Weighing all donations
          • Documenting Donations
          • Recycling cardboard
          • Work with Students
          • Pickup Responsibilities
            • Stores & Locations
            • Contacts
            • Process
            • Weigh-ins & Documentation
        • Client Services on Shopping Days
          • Computer Registration (Describe Pantry-Trak & our connection to Mid-Ohio Food Bank)
          • Shopping with Clients
          • Shift Leader
          • Carrying groceries to client’s cars
          • Reading to/Entertaining Children
          • Restocking treats, coffee, food, etc

Statistics: February 2019

By | Statistics

Unique Volunteers: 83
Food Donated to other Agencies: 1,374 pounds

Service Statistics

Households served 409
Individuals served 1,327
Seniors served (60+) 431
Adults served (18-59) 674
Children served (0-18) 431
Meals served 11,943

 

Food Received

(in pounds unless listed otherwise)

Mid-Ohio Foodbank 9,806
Purchased 7,477
Donated 2,329
FCC 139
Aldi 1,109
Fresh Market 736
GFS 648
Giant Eagle 1,356
Huffman’s Market 167
Marc’s 145
Starbucks 64
Target 2,619

Meeting Notes: February 27

By | Meetings

2/27 Steering Committee Notes

Submitted by: Kathleen Kennedy-Hatcher/Amy Caskie
Attendance: Lamar Graham, Amy Caskie, Kitty Rohrer, Janice Rook, Melody Smiley, Jane Ledman, Carla Edlefson, Kathleen Hatcher

FELLOWSHIP

  • What’s Good and New?

OLD BUSINESS

  • Amy is working with FCC Business Office to obtain emergency contact and waiver forms for volunteers. She will have information by March meeting. UPDATE: The business office at the direction of Paul Anderson is working on waivers and emergency contacts (as a whole) for the organization. We will continue operating as we have been until we receive update from them. New Volunteers should fill out a “Volunteer Application” which requests emergency contact info. Amy can show the group where that information lives if needed at March meeting.
  • Lamar will check with Pam about an additional recycling bin. We are not sure of the current schedule. UPDATE: We can request another pickup day but not another bin. The issue being we are unsure they are actually getting picked up twice a week and when.
  • Separate case manager/client shopping day. Kitty has identified 2 or 3 possible homes to start. She proposes a Friday shopping time once a month. This will need to be scheduled around Friday deliveries. Lamar endorses this plan. A tentative trial (Soft Open) may be scheduled in June; we will discuss more specifics in March.
  • John Oberlin has obtained information on 3-4 options for additional AC. Lamar has shared them with Pam. Kathleen noted that all rooms on the north side of the annex building seem to be overheated…is this a building problem?
  • Lamar has a short list of possible trade partners to barter food. Melody has started trading with a church in Hilliard.
  • The committee on Volunteer Orientation will meet Monday, March 4, at noon. (Amy, Kitty, Leslie, Mark, Melody and Lamar) UPDATE: Meeting occurred. Melody, Leslie and Amy were unable to attend. Lamar will update us at the March meeting.
  • Eagle Scout Ian Murphy will repair and repainted our hallway March 8-10. UPDATE: Rescheduled to April 26-April 28
  • We have a lockbox containing pantry keys on the waiting room door. If the outside annex door is locked, the church receptionist has keys we can sign out and sign in on return. UPDATE: There is a key for the van in the lock box as well.
  • Lamar will be out of the country March 5-15. Will send an email to volunteer leaders reviewing responsibilities.
  • Hunger Hoedown profits were $2400!! 165 people attended. Next year’s date is 2/7/20.

NEW BUSINESS

  • Proposed by Janice: H2H future goals, 1 year, 5 year, etc. Our committee should keep these in mind as we meet.
  • Emergency food box procedures: There is one at both campus reception desks and Melody has some stored in the pantry for stocking days (Melody please update where they are located). If someone requests emergency food box, they need to fill out an ODJFS form and return it to Lamar. That’s our signal to replace the box and we also log it on Pantry Trak.
  • Setting a 15-minute limit on prayer and fellowship especially if our meetings are 90 minutes.
  • Inquired about the consideration of additional salaried personnel
  • Amy would like to take the group over to the pantry and review where they can find information in the desk and on the computer.
    1. Direct retail pickup forms
    2. ODJFS forms
    3. Receipt forms
    4. Proxy forms
    5. Minor Waivers
    6. Service Provider forms
    7. New> Volunteer Contact info
    8. Sheets for recording mats, blankets, etc.

NEXT MEETING: March 27, 12-1:30pm in the South Campus library

Statistics: January 2019

By | Statistics

Unique Volunteers:
Food Donated to other Agencies:

Service Statistics

Households served
Individuals served
Seniors served (60+)
Adults served (18-59)
Children served (0-18)
Meals served

 

Food Received

(in pounds unless listed otherwise)

Mid-Ohio Foodbank
Purchased
Donated
FCC
Aldi
Fresh Market
GFS
Giant Eagle
Huffman’s Market
Marc’s
Starbucks
Target

Meeting Notes: January 23

By | Meetings

1/23 Steering Committee Notes

  • Submitted by: Amy Caskie
  • Attending: Lamar Graham, Amy Caskie, Melody Smiley, Janie Ledman, Leslie Bowman, Michael Delphia, Kathleen Hatcher, Kitty Rohrer, Loren VanDeusen, Nancy Donaldson, Mark Tucker, Janice Rook

Opening Prayer: Lamar

Introduction: Lamar

  • What he sees us doing as a steering committee
  • Strategic direction
  • Values varieties of talents and skills of all individuals on team
  • Everyone here is a key volunteer and vital to our success
  • Not a voting democracy
    • Kitty: then what recourse do we have?
    • Amy: direct communication with Lamar
    • Kathleen: email/text response is lagging
    • Lamar: will work on better communication

Personal Introductions/ What is New and Good

  • Lamar is going on vacation. Recently spent time with grandparents
  • Nancy Donaldson
  • Mark Tucker coordinates larger pickups and does them 4-5 days a week. Going to Hawaii in 2 weeks.
  • Michael Delphia loves ordering from MOFB. His goal is to always have some of everything.
  • Kitty works the desk on Tuesday and supervises Leslie, who is almost done with her MSW. She also handles resource line team. Brief overview of how that works.
  • Janice works late shift Tuesdays and Thursdays, sometimes helps Weds night stocking.
  • Leslie Bowman’s daughter made the cast of Cinderella at Ballet Met April 17-ish. Her car is now fixed.
  • Amy is not a volunteer, working for all of Missions.
  • Kathleen now does the closing shift on Thursday instead of shopping shifts and helping melody stock on Wednesday afternoon. Good in her life is visiting her one-year old grandson next weekend and will miss the Hoedown.
  • Melody is the head of stocking, and often comes in Tue/Thu as well. She has taken over the role and made it awesome.
  • Jane Ledman team leader Thursday morning. Good news is planning a family reunion in November.
  • Loren and Cheryl run the NC gardens and working on Community gardens. Van Deusens leaving tomorrow for Napa Valley to visit family.

Old Business

  • AC Unit in Pantry
    • John Oberlin has obtained 3 bids for the AC Unit
    • Mark Tucker is ready to move forward, waiting on more information from Pam
  • Re-donating Children’s Books
    • Lutheran Social Services food pantry
    • Melody regularly puts them out in pantry, gave several to Christmas Presence
    • Nancy Donaldson knows another person who might be interested in them
    • Group agrees we should share the books.
    • Other book-related ideas:
      • Unassigned Action Item: Get in touch with church leaders of youth to do service project reading to kids in the pantry as there are more children in the pantry in the summer
      • Unassigned Action Item: Team leaders run a program to reward kids for reading while they are there
      • Action Item: Loren was doing to investigate small toys as rewards for reading from Star Beacon/Dollar Store
      • Unassigned  Action Item: Find resources for adult literacy.
  • Back Up Volunteers
    • Collect contact information and follow up with them for specifics in Sign Up Genius
      • Action Item: Amy will add an additional question to each Sign Up Genius
      • Unassigned Action Item: someone will follow up to see when and for what they’re willing to volutneer
      • No volunteer contact information will be shared without expressed permission
    • All volunteers have access to the list
      • Action Item: Amy will create the list and post it on the password-protected webpage for Volunteers
      • Amy reviewed how to access this new page, handout distributed with password
        • Amy will post meeting notes as blog posts and corrections can be made in comments sections
    • Shared place for volunteer ideas to live, possible a distribution email list.
      • Revisit this idea: Too many emails back and forth, think of a way to put them all in one place without “Reply All” emails
  • Case Worker Shop Day
    • Kitty revisited and emphasized the need for a separate shopping time for case managers and clients
      • suggested trying to work out a shopping time on Friday
      • offered to try to tally an approximate number of shoppers this might involve

New Business

Waivers

  • Team suggested Adult Waivers with place to add emergency contact
  • All current volunteers need to give us an emergency contact for each volunteer
  • Amy Caskie has contacted Paul Anderson to review current waivers in place
  • Action Item: Amy will add possibility of an adult waiver to the list

Volunteer Orientation

  • Volunteers would have to provide their emergency contact info
  • Idea to create an orientation video for all volunteers that would cover such things as
    • what to do in case of emergency
    • how to use sign up genius
    • possible ways to volunteer
    • what to do if you’re picking up a donation (don’t sign up if you don’t know how)
    • how to lift and carry things (OSHA regulations)
    • paperwork you need to fill out and information we need to have for you.
    • Action Items: Subcommittee to work on all things video should cover
      • Kitty
      • Lamar
      • Amy
      • Melody
      • Mark
    • Subcommittee will gather information and present to entire steering committee for review before contacting Marketing dept to record.

Recycling Cardboard

  • Overflow of container continues to be a problem
    • Pam wants us to get another recycle dumpster for Heart to Heart use only
    • Action Item: Lamar will touch base with Pam to investigate getting another dumpster

Hunger Hoedown

  • Please sign up to volunteer
    • especially need food donations
  • Please purchase tickets online
    • share the event with friends/invite people on social media

Volunteer Appreciation Dinner

  • Please RSVP ASAP
  • Suggestion that future volunteer dinners should include a guest speaker or training of some sort

Volunteer with Monday Night Meals

  • Lamar explained how this works with Carol Baker and Friends of the Homeless
  • Group concluded this is something enough of them would be interested in doing to decide on a date
  • Action Item: Amy will include a link to vote on which date is best in weekly email
    • April 15 or March 18

Souper Heroes

  • Kitty explained how the event works
  • Hey Hey Bar & Grille on January 27

CLOSING

  • Next meeting: Wednesday, February 27, 12pm-2pm

Volunteer of the Month: January 2019

By | Volunteer

Margaret Carter, “Coupon Lady”

Margaret Carter first became acquainted with Heart to Heart five years ago after moving to Columbus. She first volunteered as a shopper, but for the last three years she has become well known in the pantry as the “Coupon Lady”.

Heart to Heart provides a coupon box that clients are welcome to search through to save money on items the pantry does not provide. Margaret has stepped into the role of managing, clipping, and sorting coupons.

“Even though this is a very small job in the life of Heart to Heart, it is just a way in which I can play a part in this wonderful ministry, helping clients to save a little money and serving God.”

Thank you, Margaret!