Clients will only be allowed to visit Heart to Heart once every 30 days. We are so grateful for the financial and volunteer help that allowed us to lift this restriction during the pandemic. However, with the rising cost of food and supply chain issues, this change will allow Heart to Heart to continue providing service at the level to which our clients expect and deserve. This is a common policy among area pantries in an effort to control costs. Many clients have already been informed of the change and are adjusting accordingly. Paper notices will continue to be provided in their shopping bags through the end of January 2023, at least. Yohan will advise about how to handle clients who arrive before their 30 days are up.
All financial contributions made to Heart to Heart from November 1 through December 31 will be matched up to $20,000. With the increase in both demand and cost of food in recent months, the food pantry needs additional financial resources more than ever. Please know that your doubled donation will be doubly appreciated this year!
For the eighth year running, Jill and Duke Thomas have graciously made this matching pledge to support our mission to respond to God’s commandment to love one another. Heart to Heart began serving the community in 1986, and still exists today thanks to the foundation laid by its task force and early leaders, including Jill. We are eternally grateful for the Thomas family’s ongoing support of our mission.
Groups, families, and individuals are welcome to sponsor a family or families that request holiday assistance this year through the purchase of gifts for them. Sponsors will be asked to contact their sponsored family directly to get ideas for Christmas gifts and make arrangements for delivery or pick-up. Our dedicated volunteer and social worker extraordinaire, Kitty Rohrer, will get contact information and family make up from the clients, then match inquiring families with those looking to sponsor them. We will accept requests October 20 through December 9. After that date, all inquiries, both clients and sponsors, will be referred to other programs by our team of resource volunteers.
- We will match families and sponsors from October 20 through December 9. After which, all inquiries, both clients and sponsors, will be referred to other programs by our team of resource volunteers.
- The program will be managed entirely by our volunteer Kitty Rohrer. She is a career social worker and has volunteered at Heart to Heart for over a decade.
- All inquiries can be directed via phone to 614-488-0681 x102, or via email to Kitty. Please be patient with response times as there is but one individual managing the entire program.
- Due to administrative constraints, we are unable to accept monetary donations or gift cards in lieu of family sponsorships this year.
- If you’re unable to sponsor a family through Heart to Heart, please consider searching for local organization accepting this type of assistance. (Toys for Tots, Volunteers of America, etc.)
- All financial contributions made to Heart to Heart in this time period will be routed to our general fund. No monies will be set aside for the purchase of gifts or gift cards for these client families.
- We encourage group sponsorships! For instance, your guild, book club, or department at work can combine resources to provide support for an entire family.
Call 614-488-0681 x102
1. Contact us if you are interested in sponsoring a family this year. Please send an email indicating your preferences (if any) for:
- number of sponsored families
- family size
- number of children
- ages of the children
- gender of the children
- any other information that will be helpful in making a match
2. Kitty will reply to your inquiry with a match. She will include the general family makeup, a contact name and phone number. Essentially, the service we provide is to match families seeking assistance with those willing to provide it.
3. You are responsible for making contact with the sponsored family. You can interview them to get their wishlists and needs. There will be no suggested expenditures for each family, as we would like sponsors to help in the way they best see fit.
4. Make arrangements with the sponsored family for pickup or delivery of the gifts. How, when and where this is accomplished is completely up to you! With safety and convenience in mind, we suggest you to meet your family in the parking lot of one of the church campuses.
If you have not made a connection with the family by December 9, please leave a message for or email Kitty Rohrer.
1. Contact us if you are interested having your family sponsored. Please send an email indicating the general makeup of your family, including:
- primary contact name and phone number/email address
- if a phone number, list the best days and times to get ahold of you
- family size (number of adults, number of children)
- ages and genders of the children
- any other information that will be helpful in making a match
- if possible, include your children’s wish lists, needs, and clothing sizes if applicable
2. Kitty will provide your family’s contact information and any details provided with a sponsor.
3. The sponsor will get in touch with you to discuss the family’s wishlists, etc. You will make arrangements directly with your sponsor for obtaining the gifts. With safety and convenience in mind, we suggest you to meet your family in the parking lot of one of the church campuses.
If you have not heard from your sponsor by December 9, please leave a message for or email Kitty Rohrer.
Every kid deserves a backpack and a new box of crayons to start the school year. Help us support our Heart to Heart food pantry families by donating new backpacks filled with school supplies to our School Supply Drive during all worship services on Sunday, August 7. Look for marked bins where your donations for kids in kindergarten to high school can be dropped off.
If you are unable to attend services on August 7, supplies can be dropped off in the Crane Welcome Center at South and the Rose Wing lobby at North August 1-5 from 9 a.m. to 5 p.m.
Our goal is to collect 50 backpacks to distribute to Heart to Heart clients before school starts.
The most requested school supplies across the grades are as follows:
- Glue stick
- #2 Pencils
- Blue or black Pens
- Wide ruled notebook paper
- 4 pocket folders
- 4 spiral notebooks
Please remember that students Kindergarten through High School will be recipients of these donations. The schools we are serving have requested no disinfectant wipes be sent with school supplies this year.
Questions? Please contact Yohan Kim x203
Closed for Client Services
Heart to Heart will be closed for all client service hours and volunteer shifts on the following days. Please plan accordingly.
- Monday, July 3 through Wednesday, July 5
Annual Closure & Labor Day
- Monday, September 4 through Friday, September 8
- Tuesday, November 7
- Thursday, November 23 through Friday, November 24
Christmas & New Year
- Monday, December 25 through Monday, January 1
Closed for Volunteer Shifts Only
Heart to Heart will be closed in observance of these holidays. The pantry will be closed for volunteer shifts only, as these are not regular client service days.
- Monday, January 2
- Monday, January 16
- Monday, February 20
- Monday, April 10
- Monday, May 29
- Monday, June 19
- Monday, October 9
The Pop-Up Pantry (PUP) volunteer team creates and manages its own working schedule. These closures do not necessarily indicate the days the PUP will or will not be serving. Please contact the PUP team leaders for further information.
Likewise, First Community Church may or may not be operating during these closings. For more information on church closings, visit FCchurch.com
We understand there is growing concern about the rise in COVID cases as Omicron sweeps through our community. We want to remind you of CDC guidelines to protect yourself from this virus. First Community and Heart to Heart have been erring on the side of extreme caution and we ask you to do the same, even though the CDC recommendations have become more lenient. For example,
- If you have any symptoms of any illness, please stay home. As symptoms are varied and numerous, this is the best way to prevent the spread. We would rather work with a skeleton crew than risk anyone contracting the virus. In addition to the COVID virus, this is also best practice for transmission of other viruses, like the flu and common cold.
- If you feel it would be unsafe in any way for you to volunteer, please stay home.
- In order to determine if it’s appropriate for you to volunteer, please use the following guidelines:
- If you live with someone or have had 15 minutes or more of direct contract with someone in a 24-hour period who has tested positive, please quarantine at home for 5 days. Test yourself or get a PCR test on day 5 and only volunteer if you have a negative test.
- If you test positive and have symptoms of the illness, please isolate for 10 days. At the end of this period, if you still have symptoms and/or continue to test positive, please stay home until these resolve.
When you are volunteering at Heart to Heart,
- Please come to Heart to Heart in the appropriate PPE gear to protect yourself from exposure. If you do not have access to the items you need, please let us know and we will do our best to provide them to you.
- Please wear a mask at all times; including when you are volunteering outside with others. Cloth masks are less effective against this strain than previous strains, so a medical-grade or N95 mask is recommended.
- It is also recommended you wear rubber gloves and protect your eyes with glasses or a face shield. Avoid touching your face with gloved hands.
- Use hand sanitizer upon arrival and departure, and frequently if not wearing gloves.
- Maintain a social distance of six feet from all other individuals, including clients. Only load groceries in clients’ automobile trunks to prevent exposure inside their cars.
- Please get vaccinated, and get your booster shot!
Please visit Columbus Public Health for more information about COVID online, including sites for vaccine clinics and testing.
We understand that these precautions are numerous and sometimes onerous. However, it is in our best interest to keep one another healthy! Please help us to do so by adhering to these recommendations. We pray for your health during this time of uncertainty.
“Jesus said to him… ‘Thou shalt love thy neighbor as thyself. On these two commandments dependeth the whole law and the prophets.’” (Matthew 22: 35-40).
Heart to Heart will be closed in observance of these holidays, and the pantry will be closed for volunteer shifts. These are not regular service days for clients.
- Martin Luther King, Jr. Day (01/17/22)
- President’s Day (02/21/22)
- Good Friday (04/15/22)
- Easter Monday (04/18/22)
- Memorial Day (05/30/22)
- Independence Day (07/04/22)
- Labor Day (09/05/22)
- Indigenous Peoples Day (10/10/22)
- Veterans Day (11/11/22)
We will be closed for all client service hours and volunteer shifts on the following dates. Please plan accordingly.
- Monday, September 12 through Friday, September 16, 2022
- Thursday, November 25 and Friday, November 25, 2022
- Closed December 26 through January 2, 2023
- Thursday, December 22 is the last service day of 2022
- Friday, December 23 is the last volunteer day of 2022
- Tuesday, January 3 is the first volunteer and service day of 2023
Inclement Weather Policy
Heart to Heart will make every attempt to remain open during regular business hours unless there is a Level 2 Snow Emergency in Franklin County, an active thunderstorm, or an official Tornado Warning in our area. In the event we are closed, we will make note on our voicemail, on our Facebook page and here on our webpage. Volunteers for the day will be notified via email as soon as a decision to close has been made.
Public Health Alert System Policy
Heart to Heart will make every attempt to remain open during regular business hours, unless Franklin County reaches a level 4 purple alert status. In the event we are closed, we will make note on our voicemail, on our Facebook page and on our webpage.