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Do Justice. Love Kindness. Walk Humbly.
Director: (614) 488-0681 ext. 106
Manager: (614) 488-0681 ext. 203
hearttoheart@FCchurch.com
This institution is an equal opportunity provider.
Tuesdays 9am to 12pm
Thursdays 9am to 12pm
First Community South
1320 Cambridge Blvd. Columbus, OH 43212

Donation Match 2022

By Announcements

All financial contributions made to Heart to Heart from November 1 through December 31 will be matched up to $20,000. With the increase in both demand and cost of food in recent months, the food pantry needs additional financial resources more than ever. Please know that your doubled donation will be doubly appreciated this year!

For the eighth year running, Jill and Duke Thomas have graciously made this matching pledge to support our mission to respond to God’s commandment to love one another. Heart to Heart began serving the community in 1986, and still exists today thanks to the foundation laid by its task force and early leaders, including Jill. We are eternally grateful for the Thomas family’s ongoing support of our mission.

Donate Now!

Holiday Help 2022

By Announcements, Events

Program Overview

Groups, families, and individuals are welcome to sponsor a family or families that request holiday assistance this year through the purchase of gifts for them. Sponsors will be asked to contact their sponsored family directly to get ideas for Christmas gifts and make arrangements for delivery or pick-up. Our dedicated volunteer and social worker extraordinaire, Kitty Rohrer, will get contact information and family make up from the clients, then match inquiring families with those looking to sponsor them. We will accept requests October 20 through December 9. After that date, all inquiries, both clients and sponsors, will be referred to other programs by our team of resource volunteers.

General Information

  • We will match families and sponsors from October 20 through December 9. After which, all inquiries, both clients and sponsors, will be referred to other programs by our team of resource volunteers.
  • The program will be managed entirely by our volunteer Kitty Rohrer. She is a career social worker and has volunteered at Heart to Heart for over a decade.
  • All inquiries can be directed via phone to 614-488-0681 x102, or via email to Kitty. Please be patient with response times as there is but one individual managing the entire program.
  • Due to administrative constraints, we are unable to accept monetary donations or gift cards in lieu of family sponsorships this year.
  • If you’re unable to sponsor a family through Heart to Heart, please consider searching for local organization accepting this type of assistance. (Toys for Tots, Volunteers of America, etc.)
  • All financial contributions made to Heart to Heart in this time period will be routed to our general fund. No monies will be set aside for the purchase of gifts or gift cards for these client families.
  • We encourage group sponsorships! For instance, your guild, book club, or department at work can combine resources to provide support for an entire family.

Call 614-488-0681 x102

Sponsor Instructions

1. Contact us if you are interested in sponsoring a family this year. Please send an email indicating your preferences (if any) for:

  • number of sponsored families
  • family size
  • number of children
  • ages of the children
  • gender of the children
  • any other information that will be helpful in making a match

2. Kitty will reply to your inquiry with a match. She will include the general family makeup, a contact name and phone number. Essentially, the service we provide is to match families seeking assistance with those willing to provide it.

3. You are responsible for making contact with the sponsored family. You can interview them to get their wishlists and needs. There will be no suggested expenditures for each family, as we would like sponsors to help in the way they best see fit.

4. Make arrangements with the sponsored family for pickup or delivery of the gifts. How, when and where this is accomplished is completely up to you! With safety and convenience in mind, we suggest you to meet your family in the parking lot of one of the church campuses.

If you have not made a connection with the family by December 9, please leave a message for or email Kitty Rohrer.

Client Instructions

1. Contact us if you are interested having your family sponsored. Please send an email indicating the general makeup of your family, including:

  • primary contact name and phone number/email address
    • if a phone number, list the best days and times to get ahold of you
  • family size (number of adults, number of children)
  • ages and genders of the children
  • any other information that will be helpful in making a match
    • if possible, include your children’s wish lists, needs, and clothing sizes if applicable

2. Kitty will provide your family’s contact information and any details provided with a sponsor.

3. The sponsor will get in touch with you to discuss the family’s wishlists, etc. You will make arrangements directly with your sponsor for obtaining the gifts. With safety and convenience in mind, we suggest you to meet your family in the parking lot of one of the church campuses.

If you have not heard from your sponsor by December 9, please leave a message for or email Kitty Rohrer.

School Supply Drive

By Announcements, Events

Every kid deserves a backpack and a new box of crayons to start the school year. Help us support our Heart to Heart food pantry families by donating new backpacks filled with school supplies to our School Supply Drive during all worship services on Sunday, August 7. Look for marked bins where your donations for kids in kindergarten to high school can be dropped off.

If you are unable to attend services on August 7, supplies can be dropped off in the Crane Welcome Center at South and the Rose Wing lobby at North August 1-5 from 9 a.m. to 5 p.m.

Our goal is to collect 50 backpacks to distribute to Heart to Heart clients before school starts.

The most requested school supplies across the grades are as follows:

  • Crayons
  • Glue stick
  • #2 Pencils
  • Blue or black Pens
  • Ruler
  • Wide ruled notebook paper
  • 4 pocket folders
  • 4 spiral notebooks

Please remember that students Kindergarten through High School will be recipients of these donations. The schools we are serving have requested no disinfectant wipes be sent with school supplies this year.

Questions? Please contact Yohan Kim x203

 

 

Covid-19 Update

By Announcements

We understand there is growing concern about the rise in COVID cases as Omicron sweeps through our community. We want to remind you of CDC guidelines to protect yourself from this virus. First Community and Heart to Heart have been erring on the side of extreme caution and we ask you to do the same, even though the CDC recommendations have become more lenient. For example,

  1. If you have any symptoms of any illness, please stay home. As symptoms are varied and numerous, this is the best way to prevent the spread. We would rather work with a skeleton crew than risk anyone contracting the virus. In addition to the COVID virus, this is also best practice for transmission of other viruses, like the flu and common cold.
  2. If you feel it would be unsafe in any way for you to volunteer, please stay home.
  3. In order to determine if it’s appropriate for you to volunteer, please use the following guidelines:
    • If you live with someone or have had 15 minutes or more of direct contract with someone in a 24-hour period who has tested positive, please quarantine at home for 5 days. Test yourself or get a PCR test on day 5 and only volunteer if you have a negative test.
    • If you test positive and have symptoms of the illness, please isolate for 10 days. At the end of this period, if you still have symptoms and/or continue to test positive, please stay home until these resolve.

 

When you are volunteering at Heart to Heart,

  1. Please come to Heart to Heart in the appropriate PPE gear to protect yourself from exposure. If you do not have access to the items you need, please let us know and we will do our best to provide them to you.
  2. Please wear a mask at all times; including when you are volunteering outside with others. Cloth masks are less effective against this strain than previous strains, so a medical-grade or N95 mask is recommended.
  3. It is also recommended you wear rubber gloves and protect your eyes with glasses or a face shield. Avoid touching your face with gloved hands.
  4. Use hand sanitizer upon arrival and departure, and frequently if not wearing gloves.
  5. Maintain a social distance of six feet from all other individuals, including clients. Only load groceries in clients’ automobile trunks to prevent exposure inside their cars.
  6. Please get vaccinated, and get your booster shot!

 

Please visit Columbus Public Health for more information about COVID online, including sites for vaccine clinics and testing.

 

We understand that these precautions are numerous and sometimes onerous. However, it is in our best interest to keep one another healthy! Please help us to do so by adhering to these recommendations. We pray for your health during this time of uncertainty.

“Jesus said to him… ‘Thou shalt love thy neighbor as thyself. On these two commandments dependeth the whole law and the prophets.’” (Matthew 22: 35-40).

Holidays 2022

By Announcements

Closing Dates

Heart to Heart will be closed in observance of these holidays, and the pantry will be closed for volunteer shifts. These are not regular service days for clients.

    • Martin Luther King, Jr. Day (01/17/22)
    • President’s Day (02/21/22)
    • Good Friday (04/15/22)
    • Easter Monday (04/18/22)
    • Memorial Day (05/30/22)
    • Independence Day (07/04/22)
    • Labor Day (09/05/22)
    • Indigenous Peoples Day (10/10/22)
    • Veterans Day (11/11/22)
Click for full listing

We will be closed for all client service hours and volunteer shifts on the following dates. Please plan accordingly.

Annual Closure

  • Monday, September 12 through Friday, September 16, 2022

Thanksgiving

  • Thursday, November 25 and Friday, November 25, 2022

Christmas

  • Closed December 26 through January 2, 2023
    • Thursday, December 22 is the last service day of 2022
    • Friday, December 23 is the last volunteer day of 2022
    • Tuesday, January 3 is the first volunteer and service day of 2023

Other Closures

Special Events

Inclement Weather Policy

Heart to Heart will make every attempt to remain open during regular business hours unless there is a Level 2 Snow Emergency in Franklin County, an active thunderstorm, or an official Tornado Warning in our area. In the event we are closed, we will make note on our voicemail, on our Facebook page and here on our webpage. Volunteers for the day will be notified via email as soon as a decision to close has been made.

Public Health Alert System Policy

Heart to Heart will make every attempt to remain open during regular business hours, unless Franklin County reaches a level 4 purple alert status. In the event we are closed, we will make note on our voicemail, on our Facebook page and on our webpage.

Thanksgiving

Heart to Heart does not distribute Thanksgiving Baskets in the pantry. Read more>>

Christmas

Announcements will be made regarding our holiday assistance programs in October.

Additional Resources

Please refer to LSS 211 (formerly HandsOn) for additional holiday assistance programs.

Donor Pledges $20,000 in Matching Donations from October 1-December 31

By Announcements
by Jill Thomas

 

It takes multiple moving parts to run our incredible Heart to Heart program -from volunteers, donations of food, toiletries, and paper goods by multiple community organizations, and, of course, money. Every donation received from October 1 through December 31will be matched up to $20,000.

 

The donors’ strong belief in the scope, direction, and relevance of this ministry is more than reaffirmed by its volunteer coordinator, Yohan Kim- have you met him?. “He is the glue that keeps all of the moving parts running smoothly”, said John McCandless, a most devoted volunteer. And so many parts: from all the generous gifts from our community to all the components within the pantry. There are 180 volunteers who divide and conquer the massive operation which ultimately brings food to our neighbors: picking up contributions, unloading trucks, restocking our pantry shelves, shoppers, produce handlers, and our check-in volunteers. Yohan said, “Sometimes I step back and look at all of our various volunteers, playing their own unique roles. It’s like watching a symphony with all of its different instruments, performing and blending to make the drive-through experience seamless and joy-filled for our neighbors!” Paul Dusseau, a long-time volunteer, talked enthusiastically about Yohan’s superior organizational skills and ability to create camaraderie and a family atmosphere. Paul said… “ he is a beautiful communicator; he is reliable, consistent, affirming and patient.”

 

As the outreach of Heart to Heart grows to meet the needs of our community, so also does the need for financial support. Remember your gift will be doubled through December 31. This ever-expanding program also needs more volunteers. Would you consider helping out? Abby Black, a sophomore at Upper Arlington High School, is one of our most beloved, devoted, and hard-working participants. She said, “ Yohan connects with and deeply appreciates the volunteers; he makes it fun to be a Heart to Heart volunteer!”

Holiday Help 2021

By Announcements

Once again, this year, our much-loved Christmas Presence program has been canceled due to the COVID-19 pandemic. However, we have come up with an alternative to enable us to assist client families in need this holiday season.

Groups, families, and individuals are welcome to sponsor a family or families that request holiday assistance this year financially through the purchase of gifts for them. Sponsors will be asked to contact their sponsored family directly to get ideas for Christmas gifts and make arrangements for delivery or pick-up. There will be no suggested expenditures for each family, as we would like sponsors to help in the way they best see fit.

Clients who are in need of assistance this holiday season will be asked to notify Heart to Heart by phone or email to hearttoheart@fcchurch.com. Staff will get contact information and family make-up from the clients and pass the information along to our dedicated volunteer and social worker extraordinaire, Kitty Rohrer. Kitty will then match inquiring families with those looking to sponsor them.

We will accept sponsors until December 15 or until all families are matched! We will continue to accept client families through December 5. After that date, all inquiries, both clients and sponsors, will be referred to other programs by our team of resource volunteers. This small group answers emails and voicemails received through Heart to Heart’s resource line at 614-488-0681 x241. The group is made up of social workers and community advocates familiar with programs available to our clients.

We are eager to help our clients in need, but also cautious about large gatherings as the pandemic continues. We encourage both sponsor and sponsored families to follow appropriate social-distancing guidelines and wear masks, especially if unvaccinated. Hopefully, this effort will prove to be a sufficient alternative to Christmas Presence. We hope to continue the tradition of partnering with the Trading Post again next year!

If you have any questions about the program, please contact us at HearttoHeart@fcchurch.com.

For information about our holiday hours and closings, click here.

 

Holidays 2021

By Announcements

Closing Dates

The church building will be closed in observance of these holidays, and the pantry will be closed for volunteer shifts. These are not regular service days for clients.

  • Rev. Dr. Martin Luther King, Jr. Day (1/18/2021)
  • President’s Day (2/15/2021)
  • Memorial Day (5/31/2021)
  • Labor Day (9/6/2021)
  • Columbus Day (10/11/2021)

We will be closed for all client service hours and volunteer shifts on the following dates. Please plan accordingly.

Annual Closure

  • Monday, September 13 through Friday, September 17, 2021

Thanksgiving

  • Wednesday, November 24 through Friday, November 26, 2021

Christmas

  • Closed December 24 through December 31, 2021
    • Thursday, December 23 is the last service/volunteer day of 2021
    • Monday, January 3 is first volunteer day of 2022
    • Tuesday, January 4 is the first service day of 2022

Other Closures

Special Events

Inclement Weather Policy

Heart to Heart will make every attempt to remain open during regular business hours unless there is a Level 2 Snow Emergency in Franklin County, an active thunderstorm, or an official Tornado Warning in our area. In the event we are closed, we will make note on our voicemail, on our Facebook page and here on our webpage. Volunteers for the day will be notified via email as soon as a decision to close has been made.

Public Health Alert System Policy

Heart to Heart will make every attempt to remain open during regular business hours, unless Franklin County reaches a level 4 purple alert status. In the event we are closed, we will make note on our voicemail, on our Facebook page and on our webpage.

Thanksgiving

Heart to Heart does not distribute Thanksgiving Baskets in the pantry. Read more>>

Christmas

For information about our Holiday Help program this year, please click here.

Additional Resources

Please refer to LSS 211 (formerly HandsOn) for additional holiday assistance programs.

Update from Rev. Kate Shaner

By Announcements

Dear Friends,

Phillipians 1:3 says “I thank my God every time I remember you,” which is how I feel about all the Heart to Heart volunteers. I know that this time has been very difficult with the COVID-19 pandemic, all the recent changes at Heart to Heart and the year of 2020 in general. I want you to know how grateful I am that each of you have chosen to serve with us in the midst of all the chaos.

From chaos comes creation, and I know that together we will continue to feed our hungry siblings and stay safe at the same time. With that in mind, I’d like to offer some thoughts to make you feel more connected to what’s happening.

Weekly, you will receive an email from Heart to Heart. It will include a preview and link to Heart to Heart Happenings, our blog. The blog is full of the most current information and is always available at h2h.FCchurch.com/blog. This will be our primary means of communication, so please take time to read it in its entirety each week.

I have heard from a number of volunteers that they are not receiving this email or getting the information we send. Please do me a favor and check your junk/spam folder to make sure the emails aren’t being routed there. These emails are sent using the church’s Constant Contact account, so if you have unsubscribed from any emails from FCchurch.com, you will need to resubscribe. If you’re unsure that your email address is on our distribution list, please contact Amy, as she can see who has received and opened these emails. You can also use this link to manage your email subscriptions from Heart to Heart.

Speaking of Amy, please know that she and I work as a team. We meet weekly and stay in constant communication regarding the needs of the mission program, including Heart to Heart. Anything that one of us shares or asks has already been discussed with the other. When in doubt, it is safe to assume we are in contact with one another.

Hopefully, everyone knows we began new hours on November 1. As we live into those new hours, we will continue to evaluate volunteer shifts that best fit into the new schedule. We will stick with the current schedule until Thanksgiving and reassess at that time.

Per request, we are now going to use the white board in the hallway of the annex to display a calendar so people can see what’s happening at the pantry during the week. Along with that calendar, we will provide a space for volunteers to write notes. It is difficult for me to keep track of things that people tell me in passing. As a minister, I’m used to greeting people in line after delivering a sermon. Often, people will tell me important information while shaking my hand and excpect me to remember. As I tell each one of them, please know if you want me to remember it, I need you to write it down. So whatever you think we need to know, you can write on the white board.

I want to relieve you from the burden of worrying about how we will staff the pantry on any given day. Please be assured we are working hard to monitor the sign-up and find volunteers. We will not leave any shift short-staffed.

I know many of you won’t believe this, but part of my brain is very organized! If you know Amy, I’m sure you know that she is very particular. We are both working overtime to assuage our own anxieties by cleaning and organizing our lives in the annex building and Lincoln Road Chapel.

Please understand we are working diligently to streamline and standardize procedures at Heart to Heart so things are easier and safe for everyone. As the country patiently awaits the results of the presidential election, we ask for your continued patience as we move forward. We are being meticulous and it will be worth the wait!

I do thank God every day for your willingness to continue to care for people amid a pandemic that keeps most people home. I know that God is present every day I’m here. I know that because I see God in all of your faces. I look forward to serving with you.

Rev. Kate Shaner | Minister of Mission
First Community | Where Everyone is Accepted

1320 Cambridge Boulevard, Columbus, Ohio 43212
(614) 488-0681, Ext 102 | (614) 488-2763 Fax

kshaner@FCchurch.com
FCchurch.com | h2h.FCchurch.com