Weekly Update

Heart to Heart will be closed on Monday, September 5 for Labor Day.

Heart to Heart will be closed for the week of September 12 through 16. During this time we will deep clean, make repairs, evaluate procedures and prepare for the coming months. This is an opportunity for our devoted volunteers to take time off and recharge.

This training will be taught by Julie Richards, Director of K-5 Ministry at First Community Church. The safety of the children we serve is our top priority, so anyone who volunteers with children or is a staff member is required to attend our Darkness to Light sexual abuse prevention training. Re-certification for staff or volunteers who work with children is required every three years. Please register to attend one session at First Community North.

August 31, 6:30-8:30 pm
Read More | Register

This Zoom workshop will provide the fundamentals to get started with FreshTrak at your agency. Participants with learn how to administer the intake process using FreshTrak and will be guided on best practices for developing an efficient process in registering your clients. For agencies already using FreshTrak, this workshop will be helpful as a refresher of the basics. You must register with your name, email address and phone number as well as your

Heart to Heart is Agency #1042

August 25, 2pm or 7pm
Register online at mofc.org/agency-360

Every kid deserves a backpack and a new box of crayons to start the school year. Help us support our Heart to Heart food pantry families by donating new backpacks filled with school supplies on Sunday, August 7. Look for marked bins where your donations can be dropped off.

If you are unable to attend worship services on August 7, supplies can be dropped off in the Crane Welcome Center at South and the Rose Wing lobby at North August 1-5 from 9 a.m. to 5 p.m.

Our goal is to collect 50 backpacks to distribute to Heart to Heart clients before school starts.

The most requested school supplies across the grades are as follows:

• Crayons
• Glue stick
• #2 Pencils
• Blue or black Pens
• Ruler
• Wide ruled notebook paper
• 4 pocket folders
• 4 spiral notebooks

Please remember that students Kindergarten through High School will be recipients of these donations. The schools we are serving have requested no disinfectant wipes be sent with school supplies this year.

Questions? Please contact Yohan Kim x203

This training will be taught by Julie Richards, Director of K-5 Ministry at First Community Church. The safety of the children we serve is our top priority, so anyone who volunteers with children or is a staff member is required to attend our Darkness to Light sexual abuse prevention training. Re-certification for staff or volunteers who work with children is required every three years. Please register to attend one session at First Community North.

Darkness to Light
Wednesday, August 31, 6:30-8:30 pm
Read More | Register

Every kid deserves a backpack and a new box of crayons to start the school year. Help us support our Heart to Heart food pantry families by donating new backpacks filled with school supplies on Sunday, August 7. Look for marked bins where your donations can be dropped off.

If you are unable to attend worship services on August 7, supplies can be dropped off in the Crane Welcome Center at South and the Rose Wing lobby at North August 1-5 from 9 a.m. to 5 p.m.

Our goal is to collect 50 backpacks to distribute to Heart to Heart clients before school starts.

The most requested school supplies across the grades are as follows:

• Crayons
• Glue stick
• #2 Pencils
• Blue or black Pens
• Ruler
• Wide ruled notebook paper
• 4 pocket folders
• 4 spiral notebooks

Please remember that students Kindergarten through High School will be recipients of these donations. The schools we are serving have requested no disinfectant wipes be sent with school supplies this year.

Questions? Please contact Yohan Kim x203

This training will be taught by Julie Richards, Director of K-5 Ministry at First Community Church. The safety of the children we serve is our top priority, so anyone who volunteers with children or is a staff member is required to attend our Darkness to Light sexual abuse prevention training. Re-certification for staff or volunteers who work with children is required every three years. Please register to attend one session at First Community North.

Darkness to Light
Wednesday, August 31, 6:30-8:30 pm
Read More | Register

Every kid deserves a backpack and a new box of crayons to start the school year. Help us support our Heart to Heart food pantry families by donating new backpacks filled with school supplies on Sunday, August 7. Look for marked bins where your donations can be dropped off.

If you are unable to attend worship services on August 7, supplies can be dropped off in the Crane Welcome Center at South and the Rose Wing lobby at North August 1-5 from 9 a.m. to 5 p.m.

Our goal is to collect 50 backpacks to distribute to Heart to Heart clients before school starts.

The most requested school supplies across the grades are as follows:

• Crayons
• Glue stick
• #2 Pencils
• Blue or black Pens
• Ruler
• Wide ruled notebook paper
• 4 pocket folders
• 4 spiral notebooks

Please remember that students Kindergarten through High School will be recipients of these donations. The schools we are serving have requested no disinfectant wipes be sent with school supplies this year.

Questions? Please contact Yohan Kim x203

We still need help with some shifts next week. The number of volunteers needed is indicated in parenthesis after the shift time and description.

Tuesday, July 19
8:30 – 10:30 am Drive-Thru (6)
10:00 am – 12:00 pm Drive Thru (1)

Wednesday, July 20
1:00 – 2:00 pm Mid-Ohio Foodbank Shop Thru (1)
5:00 – 6:30 pm Shop & Stock (4)

Thursday, July 21
8:30 – 10:30 am Drive-Thru (2)
10:00 am – 12:00 pm Drive Thru (2)

Friday, July 22
9:00 – 10:30 am Cold Stocking (2)
10:00 – 11:30 am Preshop (1)

We are looking for a volunteer, preferably a social worker or someone with similar experience. This person would join our existing team of resource callers that answer voicemails from those looking for additional financial assistance. Requests include assistance for rent/house payments, utilities, medical bills, etc. Our team refers these clients to programs that fit their specific needs and have funding available, and helps them pursue the next step.

The group currently consists of volunteers Kitty Rohrer, Lynn Snowden, and April Bryant. They take turns checking the voicemail and returning calls for 2-3 weeks at a time. All three of these dedicated and knowledgeable volunteers have been in this role for years. They share expertise and news with one another regarding these resources, so the entire team can provide the best service to our community.

Kitty coordinates the schedule, and would be happy to discuss this opportunity with you, should you be interested. Click here to send Kitty an email.

PantryTrak was developed to make customer check in quick and easy so that our agencies could focus on what is most important – those you serve. PantryTrak is more than an intake software, though. Over the years, it has grown to include a number of exciting features that most agencies are not aware of. This workshop will expand your knowledge of the PantryTrak system and help you unlock even more tools that can maximize your service potential. Participants will learn how to access deeper layers of data, manage the FreshTrak reservation system, and how to troubleshoot your services to ensure 100% accuracy.

This training will be held via Zoom. You must register with your name, email address and phone number as well as your Agency Name (Heart to Heart #1042).

August 2, 2pm
Click to register

Households served via Drive-Thru

• 33 on Tuesday, July 5
• 57 on Thursday, July 7

Households served via Pop-Up

• 35 on Wednesday, July 6

We still need help with some shifts next week. The number of volunteers needed is indicated in parenthesis after the shift time and description.

Monday, July 11
8:45 – 9:30 am Cold Stocking (2)
9:30 – 10:30 am Mid-Ohio Foodbank Shop-Thru (1)
3:30 – 5:00 pm Mid-Ohio Foodbank Truck Unload (2)

Wednesday, July 12
1:00 – 2:00 pm Mid-Ohio Foodbank Shop Thru (1)
5:00 – 6:30 pm Shop & Stock (4)

Thursday, July 13
8:00 – 9:00 am Mid-Ohio Foodbank Shop-Thru (1)
8:30 – 10:30 am Drive-Thru (1)

Friday, July 14
9:00 – 10:3 0am Cold Stocking (2)

We are looking for a volunteer, preferably a social worker or someone with similar experience. This person would join our existing team of resource callers that answer voicemails from those looking for additional financial assistance. Requests include assistance for rent/house payments, utilities, medical bills, etc. Our team refers these clients to programs that fit their specific needs and have funding available, and helps them pursue the next step.

The group currently consists of volunteers Kitty Rohrer, Lynn Snowden, and April Bryant. They take turns checking the voicemail and returning calls for 2-3 weeks at a time. All three of these dedicated and knowledgeable volunteers have been in this role for years. They share expertise and news with one another regarding these resources, so the entire team can provide the best service to our community.

Kitty coordinates the schedule, and would be happy to discuss this opportunity with you, should you be interested. Click here to send Kitty an email.

PantryTrak was developed to make customer check in quick and easy so that our agencies could focus on what is most important – those you serve. PantryTrak is more than an intake software, though. Over the years, it has grown to include a number of exciting features that most agencies are not aware of. This workshop will expand your knowledge of the PantryTrak system and help you unlock even more tools that can maximize your service potential. Participants will learn how to access deeper layers of data, manage the FreshTrak reservation system, and how to troubleshoot your services to ensure 100% accuracy.

This training will be held via Zoom. You must register with your name, email address and phone number as well as your Agency Name (Heart to Heart #1042).

August 2, 2pm
Click to register

This training will be held via ZOOM MEETING. Once you have registered you will be sent the link for the Zoom approximately 48 hours prior to the training session. You MUST register with your name, email address and phone number as well as your Agency Name (Heart to Heart #1042),

By the end of this course, you will be able to:
-Identify food safety risks.
-Take appropriate action when someone has symptoms of foodborne illness or is diagnosed with a reportable disease.
-Follow good personal hygiene and hand care practices.
-Identify cross-contamination risks and methods for prevention.
-Implement effective cleaning and sanitizing procedures.
-Identify appropriate pest prevention measures and signs of pest infestations.
-Maintain facilities and equipment in compliance with regulations.

September 8, 10am
Click to register.

Households served via Drive-Thru

• 74 on Tuesday, June 28
• 46 on Thursday, June 30

Households served via Pop-Up

• 30 on Monday, June 29

We still need help with some shifts next week. The number of volunteers needed is indicated in parenthesis after the shift time and description.

Tuesday, July 5
8:30 – 10:30 am Drive-Thru (1)
10:00 – 12:30 pm Drive-Thru (2)

Wednesday, July 6
1:00 – 2:00 pm Mid-Ohio Foodbank Shop Thru (1)
5:00 – 6:30 pm Shop & Stock (2)

Thursday, July 7
10:00 am – 12:30 pm Drive-Thru (3)

Friday, July 8
9:00 – 10:00 am  Direct Retail Pickups (2)
9:00 – 10:3 0am   Cold Stocking (2)

We are looking for a volunteer, preferably a social worker or someone with similar experience. This person would join our existing team of resource callers that answer voicemails from those looking for additional financial assistance. Requests include assistance for rent/house payments, utilities, medical bills, etc. Our team refers these clients to programs that fit their specific needs and have funding available, and helps them pursue the next step.

The group currently consists of volunteers Kitty Rohrer, Lynn Snowden, and April Bryant. They take turns checking the voicemail and returning calls for 2-3 weeks at a time. All three of these dedicated and knowledgeable volunteers have been in this role for years. They share expertise and news with one another regarding these resources, so the entire team can provide the best service to our community.

Kitty coordinates the schedule, and would be happy to discuss this opportunity with you, should you be interested. Click here to send Kitty an email.

Households served via Drive-Thru

• 71 on Tuesday, June 14
• 40 on Thursday, June 16
• 51 on Tuesday, June 21
• 49 on Thursday, June 23

Households served via Pop-Up

• 19 on Monday, June 13
• 38 on Wednesday, June 15
• 33 on Wednesday, June 22

A couple weeks ago, our Heart to Heart Task Force met with guest Dr. Glen Miles to discuss the facilities recommendation that was released in March by the Strategic Planning Committee at First Community Church. While the recommendation includes relocation of Heart to Heart, we are reminded that a recommendation is not a plan. Dr. Miles encouraged our team to take this as an opportunity to imagine our ideal food pantry, and plan for the future with an open mind. At this point, only one thing is for sure: we will continue to operate as we are now, using space in both the main church and annex buildings, until a plan is made for relocation. That being said, we can imagine there are many questions about how the process will unfold and the timeframe.

We want to give everyone the opportunity to ask questions and imagine an ideal future. While Heart to Heart staff will not be responding directly to all questions and comments received on this form, we will be sure to read each of them. We will then review them, looking for common themes, and compile the most frequent and urgent questions. These will then be given back to Dr. Miles to take to the Strategic Planning Committee.

We cannot express enough how vital our volunteers are to this mission. Your questions and suggestions are necessary as we move forward with making changes at Heart to Heart. While we ask you to keep your responses concise for the purposes of this questionnaire, we understand that there is more conversation to be had, more dreaming to be done and a lot of work ahead of us! If you have any questions about this questionnaire, please email hearttoheart@fcchurch.com

We still need help with some shifts next week. The number of volunteers needed is indicated in parathesis after the shift time and description.

Monday, June 27
8:45 – 9:30 am Cold Stocking (1)
9:30 – 10:30 am Mid-Ohio Foodbank Shop Thru (1)

Tuesday, June 28
8:30 – 10:30  am Drive-Thru (1)
10:00 – 12:30  pm Drive-Thru (2)

Wednesday, June 29
1:00 – 2:00 pm Mid-Ohio Foodbank Shop Thru (1)

Thursday, June 30
8:00 – 9:00 am Mid-Ohio Foodbank Shop Thru (1)
8:30 – 10:30  am Drive-Thru (5)
10:00 am – 12:30  pm Drive-Thru (5)

Friday, July 1 
11:30 am – 1:00 pm Stocking (3)

We are looking for a volunteer, preferably a social worker or someone with similar experience. This person would join our existing team of resource callers that answer voicemails from those looking for additional financial assistance. Requests include assistance for rent/house payments, utilities, medical bills, etc. Our team refers these clients to programs that fit their specific needs and have funding available, and helps them pursue the next step.

The group currently consists of volunteers Kitty Rohrer, Lynn Snowden, and April Bryant. They take turns checking the voicemail and returning calls for 2-3 weeks at a time. All three of these dedicated and knowledgeable volunteers have been in this role for years. They share expertise and news with one another regarding these resources, so the entire team can provide the best service to our community.

Kitty coordinates the schedule, and would be happy to discuss this opportunity with you, should you be interested. Click here to send Kitty an email.

Households served via Drive-Thru

• 72 on Tuesday, June 7
• 52 on Thursday, June 9

Households served via Pop-Up

• 39 on Wednesday, June 8

As costs continue to rise, and supply chain issues persist, it seems everyone is tightening their belts. Many volunteers have noticed a less variety and availability of items from Mid-Ohio Foodbank (MOFB), and we have seen a decline in material donations from our direct retail partners. MOFB addressed the issue in a letter directed to their partner agencies, including Heart to Heart. Click below to read the response.

Last week, our Heart to Heart Task Force met with guest Dr. Glen Miles to discuss the facilities recommendation that was released in March by the Strategic Planning Committee at First Community Church. While the recommendation includes relocation of Heart to Heart, we are reminded that a recommendation is not a plan. Dr. Miles encouraged our team to take this as an opportunity to imagine our ideal food pantry, and plan for the future with an open mind. At this point, only one thing is for sure: we will continue to operate as we are now, using space in both the main church and annex buildings, until a plan is made for relocation. That being said, we can imagine there are many questions about how the process will unfold and the timeframe.

We want to give everyone the opportunity to ask questions and imagine an ideal future. While Heart to Heart staff will not be responding directly to all questions and comments received on this form, we will be sure to read each of them. We will then review them, looking for common themes, and compile the most frequent and urgent questions. These will then be given back to Dr. Miles to take to the Strategic Planning Committee.

We cannot express enough how vital our volunteers are to this mission. Your questions and suggestions are necessary as we move forward with making changes at Heart to Heart. While we ask you to keep your responses concise for the purposes of this questionnaire, we understand that there is more conversation to be had, more dreaming to be done and a lot of work ahead of us! If you have any questions about this questionnaire, please email hearttoheart@fcchurch.com

We still need help with some shifts next week. The number of volunteers needed is indicated in parathesis after the shift time and description.

Monday, June 13
8:45 – 9:30 am Cold Stocking (1)
9:30 – 10:30 am Mid-Ohio Foodbank Shop Thru (1)

Tuesday, June 14
8:00 – 9:00 am Mid-Ohio Foodbank Shop Thru (1)
8:30 – 10:30  am Drive-Thru (3)
10:00 – 12:30  pm Drive-Thru (2)

Wednesday, June 15
1:00 – 2:00 pm Mid-Ohio Foodbank Shop Thru (1)
5:00 – 6:30 pm Shop & Stocking (1)

Thursday, June 16
8:00 – 9:00 am Mid-Ohio Foodbank Shop Thru (1)
8:30 – 10:30  am Drive-Thru (5)
10:00 am – 12:30  pm Drive-Thru (5)

Friday, June 17
9:00 – 10:00 am Direct Retail Pickups (2)
9:30 – 10:30 am  Preshop Shift (1)

We are looking for a volunteer, preferably a social worker or someone with similar experience. This person would join our existing team of resource callers that answer voicemails from those looking for additional financial assistance. Requests include assistance for rent/house payments, utilities, medical bills, etc. Our team refers these clients to programs that fit their specific needs and have funding available, and helps them pursue the next step.

The group currently consists of volunteers Kitty Rohrer, Lynn Snowden, and April Bryant. They take turns checking the voicemail and returning calls for 2-3 weeks at a time. All three of these dedicated and knowledgeable volunteers have been in this role for years. They share expertise and news with one another regarding these resources, so the entire team can provide the best service to our community.

Kitty coordinates the schedule, and would be happy to discuss this opportunity with you, should you be interested. Click here to send Kitty an email.

Households served via Drive-Thru

• 31 on Tuesday, May 31
• 61 on Thursday, June 2

Households served via Pop-Up

• 35 on Wednesday, June 1

We still need help with some shifts next week. The number of volunteers needed is indicated in parathesis after the shift time and description.

Monday, June 6
8:45 am – 9:30 am Cold Stocking (1)
3:30 pm – 5:00 pm  MOFB Order Unloading (4)

Tuesday, June 7
8:30 – 10:30  am Drive-Thru (4)

Wednesday, June 8
1:00 – 2:00 pm Mid-Ohio Foodbank Shop Thru (1)
5:00 pm – 6:30 pm Shop & Stocking (4)

Thursday, June 9
8:30 – 10:30  am Drive-Thru (2)
10:00 – 12:30  pm Drive-Thru (5)

Friday, June 10
9:30 – 10:30 am  Cold Stocking Shift (1)
9:30 – 10:30 am  Preshop Shift (2)

In May, the Pop Up Pantry delivered to the following sites:

• May 4: Commons at Livingston – 35
• May 11: Hope Resource Center – 36
• May 18: Southpoint Village Apartments – 34
• May 25: Commons at Grant – 28
• May 26: Riverview International Center – 29

Total served for the month of May is 162

We are happy to report we will be resuming deliveries with Franklinton Farms to Southpark Apartments. Bagging and storage delivery will begin on June 9.  Volunteers will be on site with Franklinton Farms on June 13 for distribution.

Hope Resource Center has requested our Pop Up for additional delivery as the need remains great.  We will increase numbers served to 40 on the 2nd Wednesday.  Our second delivery of 40 will be on the 5th Wednesday of the month (June 29, Aug 31, and Nov 30).

Our team sent a healing message to Richard Jacob.  We continue to hold him in our thoughts and prayers.

We are excited to welcome Bobbie Doak as a weekly Pop Up volunteer.  Bobbie recently moved to Columbus and wished to continue volunteering at a pantry.  She comes with great experience.  Welcome Bobbie!

Boyce Lancaster is back!  We are happy for his recovery and his return to driving for the Pop Up.  As always, we remain grateful for all our drivers.

Melody and Rose are honored to co-lead this mission with our wonderful team of dedicated volunteers.

2022 Monthly Totals:

• January: 161
• February: 159
• March: 154
• April: 162
• May: 162

Serving in Faith,
Rose and Melody

Households served via Drive-Thru

• 56 on Tuesday, May 24
• # on Thursday, May 26

Households served via Pop-Up

• 28 on Wednesday, May 25

Due to holidays and MOFB inventory closings, we have altered our normal order dates. We will be getting orders on the following days:

• Monday, June 6 3:30-5:00pm
• Wednesday, June 22 3:30-5:00pm

We still need help with some shifts next week. The number of volunteers needed is indicated in parathesis after the shift time and description.

Tuesday, May 31
8:30 – 10:30  am Drive-Thru (2)
10:00 – 12:30  pm Drive-Thru (3)

Wednesday, June 1
1:00 – 2:00 pm Mid-Ohio Foodbank Shop Thru (1)

Thursday, June 2
8:30 – 10:30  am Drive-Thru (3)
10:00 – 12:30  pm Drive-Thru (4)

Friday, June 3
9:30 – 10:30 am  Cold Stocking Shift (2)
9:30 – 10:30 am  Preshop Shift (3)

Join the youth team for Family Sunday Missions, a chance for kids and the grown-ups they love to come together with others to connect, hear a short lesson, and do a Midweek Missions style hands-on service project. Children of all ages and abilities and their grown-up/s are invited to gather for this casual program to learn, serve and socialize.

On June 5, the group with gather at First Community South in the parking lot at 10am. We will be doing a gardening project for Heart to Heart. Bring your gardening gloves and a trowel!

Register here!