Do Justice. Love Kindness. Walk Humbly.
Director: (614) 488-0681 ext. 102
Administrator: (614) 488-0681 ext. 106
hearttoheart@FCchurch.com
This institution is an equal opportunity provider.
Tuesdays 9am to 12pm
Wednesdays 5pm to 7pm
Thursdays 9am to 12pm
First Community South, Annex
1944 W. First Avenue Columbus, OH 43212
Monthly Archives

January 2021

Volunteer Coordinator

By | Uncategorized

JOB TITLE:  Heart to Heart Volunteer Coordinator

 

REPORTS TO:  Minister of Mission

EFFECTIVE DATE: 02/01/2021

FLSA STATUS:   Part-time, regular

 

PAY RATE: $15 hourly

SCHEDULE: 25-30 hours weekly

 

POSITION SUMMARY

Recruit, manage, train, and provide support to all volunteers for the Heart to Heart food pantry.

 

PRIMARY RESPONSIBILITIES

  • Recruit new volunteers using all available methods of communication and familiarizing oneself with different church and community groups.
  • Ensure adequate volunteer numbers for regular pantry shifts and special events.
  • Train new volunteers on church policy, Heart to Heart procedures, daily tasks, and Civil Rights requirements.
  • Maintain database of volunteer information and participation.
  • Provide leadership and support to existing volunteers.

 

SECONDARY RESPONSIBILITIES

Communicate with prospective/new volunteers

  • Contact new members who have expressed an interest in volunteering via Membership Director
  • Answer inquiry emails, social media messages and calls forwarded via Missions Administrator
  • Regularly speak to groups within and outside the church to highlight opportunities and encourage participation
  • Regularly attend Heart to Heart events to build relationships with volunteers

Develop and administer new volunteer training

  • Work with volunteer leaders and staff members to create a general volunteer training program
  • Coordinate orientations with new volunteers to administer this training program and familiarize new volunteers with the responsibilities of their respective shifts.

Provide support to volunteer staff at the food pantry by

  • Regularly visit the pantry during volunteer shifts, develop positive relationship and maintain regular contact with all types and groups of volunteers
  • Maintain current lists of necessary tasks for all volunteer shifts, and update as needed
  • Lead monthly meetings of volunteer leaders to provide updates from leadership and address current issues in the food pantry
  • Summarize information in monthly meetings and provide to leadership, addressing problems as they arise when able, and bring issues to the attention of Heart to Heart Director as needed

Support other Heart to Heart staff members in work with volunteers

  • Work together to solve issues and problems that arise with pantry volunteers
  • Communicate with Mission Administrator to maintain current information such as email distribution lists and volunteer requirements
  • Communicate with staff regarding details of volunteer group visits, presentations to community organizations and schools

Develop and manage database for volunteer records including, but not limited to:

  • Contact information and emergency contact information for each volunteer
  • Shifts worked and hours accumulated, including volunteerism at special events
  • Confirmation of training including Civil Rights statement of understanding
  • Background check information for volunteers per the requirements of First Community Church

Coordinate volunteers for regular shifts and special events

  • Ensure all volunteer opportunities are filled, calling for backup when needed
  • Maintain Sign-Up Genius for regular and special opportunities, adding walk-in information as able
  • Pull monthly reports from SUG for statistics reporting and contact information maintenance
  • Provide group training for annual events including Hunger Hoedown and Christmas Presence

Organize volunteer appreciation efforts

  • Contact volunteers for monthly spotlight on social media, gathering photos and information from personal interviews
  • Work with leadership to develop theme, agenda and programming for semi-annual volunteer appreciation and education events
  • Coordinate group training for annual events including Hunger Hoedown and Christmas Presence.
  • Send letters of gratitude to special groups that volunteer in the pantry or for an event

 

OTHER RESPONSIBILITES

  • Staff donation receiving hours/days for Heart to Heart, and cover for team members in their absence, as available.
  • Attend meetings and activities as requested by First Community staff and Steering Committee Chair.
  • Actively cooperates and communicates with other members of Steering Committee and First Community staff.

 

REQUIREMENTS

  • Familiarity with First Community operations, procedures, and history, including those related to Heart to Heart.
  • Previous experience working with volunteers in a coordinating or supervisory capacity, within the church or another organization.
  • Completes online Food Handler Level 1 safety training provided by ServSafe and keeps current with certification.
  • Completes online Civil Rights Training course provided by Mid-Ohio Food Collective and keeps current with certification.
  • Receives in-person or online PantryTrak Training from a representative of Mid-Ohio Food Collective.
  • Completes and keeps current Darkness to Light training course provided by First Community Youth Department.

 

 

QUALIFICATIONS

  • Exceptional organizational skills
  • Ability to multitask and prioritize
  • Ability to maintain a high level of confidentiality
  • Ability to maintain a professional appearance and manner
  • Excellent oral and written communication skills
  • Ability to contend with a wide variety of people on various issues
  • Effective problem solving
  • Ability to work in a busy office with constant interruptions
  • Ability to work independently and as a team player
  • Proficient in Microsoft Word, Excel and Access

 

PHYSICAL REQUIREMENTS

  • Regularly spend long hours sitting and using office equipment and computers
  • Regularly move from sitting to standing positions effortlessly
  • Regularly work on repetitive tasks
  • Regularly use hands and fingers to handle, control or feel objects
  • Regularly hold the arm and hand in one position or hold the hand steady while moving the arm
  • Regularly see details of objects that are less than a few feet away
  • Regularly speak clearly so listeners can understand
  • Regularly understand the speech of another person
  • Frequently bend to file and maintain files
  • Frequently lift and carry 20-50 pounds.

 

First Community Church is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.

This position description is not to be construed as an exhaustive statement of accountabilities, duties, responsibilities of requirements. Any individual may be required to perform any other job-related activities or functions requested by his/her manager, subject to reasonable accommodation.  [Insert Company Name] reserves the right to modify this job description to reflect changes in essential job duties made necessary by changing organizational needs, subject to reasonable accommodation.

 

January 29, 2021

By | Jobs, Weekly Update

Weekly Update

Service Statistics

Households served via Drive-Thru

  • 30 on Tuesday, January 26
  • 15 on Wednesday, January 27
  • 32 on Thursday, January 28

Households served via Pop-Up Pantry

  • 30 on Wednesday, January 27

First Community Prayer Chain

The Prayer Chain is a group of active church members who devote time each day to pray for those who request prayer. All prayers are held with confidentiality. Prayer requests can include as much or as little information as you wish. These prayers are held in confidence and unpublished unless requested to be shared with the pastoral care staff by the one submitting the prayer. You may also contact Robin Hood at (614) 488-0681 ext. 235. Blessings to you.

Click here to add a name

Sign up to Volunteer

Sign up to volunteer! Remember to dress appropriately for outdoor work. Please sign up online. We still need help during these shifts:

  • Monday, 9:00 – 10:30 am
  • Monday, 11:30 am – 1:00 pm
  • Tuesday, 8:30 – 10:00 am
  • Friday, 10:00 – 11:30 am

… plus several direct retail pickups throughout the week! Next weekend, we have an additional, one-time opportunity to volunteer Sunday afternoon.

COVID-19 Policy

We are asking all volunteers to review our COVID-19 Policy. Please do not come in if you are experiencing any symptoms of illness, and please give us as much notice as possible.

You can delete your name from SignUp Genius or email hearttoheart@FCchurch.com to let us know.

News

New PPE for Volunteers

We have been provided new PPE by Franklin County Emergency Management and Homeland Security. Volunteers will have access to these materials when working at Heart to Heart.

We are asking all volunteers to double mask as they are able. If you come to volunteer with a cloth face mask, we will provide a disposable mask to wear underneath it while you are here.

Alternatively, volunteers will have access to plastic face shields. These were received unassembled through the FCEMHS program. Directions for assembly and sterilization are available at volunteer check-in, and online here.

Don't Go Viral!

January 2021

Service statistics for the period beginning January 1 and ending January 30, 2021:

  • 483 households
  • 1542 individuals
    • 228 seniors
    • 774 adults
    • 540 children
    • 13,878 approximate meals

Thank you to the 80 unique individuals who volunteered this month at Heart to Heart!

Corrections to Weekly Service Stats

An internal error was detected this week in how we were checking in clients at our drive-thru. Due to this error, corrections were necessary for statistics published beginning in November 2020 through the present. Please view the corrected list of households served per week below.

Beginning Ending Pantry Pop-Up Total
11/2/2020 11/6/2020 56 34 90
11/9/2020 11/13/2020 70 70
11/16/2020 11/20/2020 91 41 132
11/23/2020 11/27/2020 82 40 122
11/30/2020 12/4/2020 84 38 122
12/7/2020 12/11/2020 152 25 177
12/14/2020 12/19/2020 254 25 279
1/4/2021 1/9/2021 88 40 128
1/11/2021 1/16/2021 98 40 138
1/18/2021 1/23/2021 77 34 111
1/25/2021 1/30/2021 76 30 106

Changes Made and Coming

  • Wednesday morning Pre-Shop shifts have been canceled. The Wednesday evening crew is typically well-staffed enough to do the grocery bagging during their pantry service shift.
  • Donation Drop-offs are accepted in the kitchen of the main church building. Please drive down the alleyway and enter through the kitchen door.
  • Any volunteers needing confirmation of hours served for a community service program should contact hearttoheart@fcchurch.com for verification through online forms or a letter. A blank community service form for this purpose can be found online here.
  • Soon volunteers will be required to check-in for their shift using an online form on one of our iPads. The form includes COVID-19 policy and tracking information, photo and social media agreements, and a minor waiver (if appropriate). Signing in electronically will help us better manage our contact tracing for COVID-19. We also hope to better manage our volunteer communications using this tool. The iPads will be cleaned with a UV sanitizer daily in an effort to decrease the spread of germs.

Volunteer Meeting Rescheduled

Mark your calendars for Tuesday, February 16 at 7 pm to join us live online for an All-Volunteer Meeting. A link to join the meeting will be provided via email prior to the start time.

#PetsofH2H

Heart to Heart bandanas are now available for your pets at volunteer sign in. In exchange for these bandanas, all we ask is for you to share pics of your pets in them with us! Just tag #PetsofH2H on social media.

Instagram: @heart_to_heart_food_pantry
Facebook: @hearttoheartpantry

And what does the Lord
require of you
But to do justice,
To love mercy,
And to walk humbly
with your God?
Micah 6:8 NKJ

Our mission at Heart to Heart is to respond to God’s commandment to love one another.
Our vision of Heart to Heart is to model God’s love by:
Cultivating a loving community
Honoring individual gifts
Feeding bodies and souls
…and seeing everyone as a child of God

In accordance with Federal law and U.S.D.A. policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, religion, or disability.

January 22, 2021

By | Weekly Update

Weekly Update

Service Statistics

Households served via Pop-Up Pantry

  • 34 on Wednesday, January 20

First Community Prayer Chain

The Prayer Chain is a group of active church members who devote time each day to pray for those who request prayer. All prayers are held with confidentiality. Prayer requests can include as much or as little information as you wish. These prayers are held in confidence and unpublished unless requested to be shared with the pastoral care staff by the one submitting the prayer. You may also contact Robin Hood at (614) 488-0681 ext. 235. Blessings to you.

Click here to add a name

Sign up to Volunteer

Sign up to volunteer! Remember to dress appropriately for outdoor work. Please sign up online. We still need help during these shifts:

  • Monday, 12:00 – 3:00 pm!
  • Tuesday, 10:30 am – 12:30 pm
  • Wednesday, 9 am – 10:30 am
  • Friday, 10 am – 11:30 am

… plus several direct retail pickups throughout the week! Additionally, the February schedule is posted on Sign Up Genius.

COVID-19 Policy

We are asking all volunteers to review our COVID-19 Policy. Please do not come in if you are experiencing any symptoms of illness, and please give us as much notice as possible.

You can delete your name from SignUp Genius or email hearttoheart@FCchurch.com to let us know.

News

Changes Made and Changes Coming

If you follow us on social media or have been in to volunteer this past week, you know major changes have been made! Most notably, our rented outdoor tents were removed from the parking lot and we have taken over much of the space on the first floor of the main church building (1320 Cambridge). Here’s what this means for you:

  • Those dropping off direct retail pickups (or any other material donations) should drive up the alleyway beside the church and enter through the back kitchen door. There is a weigh station there and blank pickup forms in the kitchen for your use.
  • The “pantry” is now located in Brownlee Hall. The stocking shift volunteers will bring in and sort the foods by category onto the tables set up around the perimeter of the room.
  • Pre-shoppers then take the grocery carts around the room and bag groceries for families. The bags are stored along the hallway between Brownlee Hall and the Crane Welcome Center.
  • The nook outside the Burkhart center is functioning as our makeshift drug store, where we store our non-food items like diapers and toothpaste. During pantry service hours, clients can let the volunteers know what they need from this area and it can be quickly retrieved for them.
  • The parking lot is closed off for general parking during our service hours, as the drive-thru now extends through the entire lot, to keep the waiting cars off the road. Please avoid the parking lot during the service times plus clean up: Tuesdays and Thursdays 8-1 pm and Wednesdays 3:30 – 8 pm.
  • During preschool hours, volunteers are asked to please park away from the old receptionist area (wooden doors facing Cambridge Ave). to allow families to drop off their children at this entrance.

All volunteers should sign in at the Crane Welcome Center, following the same COVID-19 protocol we have been using. The doors will be open for use by H2H Volunteers:

  • Mon 7:30 am to 1:30 pm
  • Tue 7:30 am to 1:30 pm
  • Wed 2:30 pm to 8:30 pm
  • Thu 7:30 am to 1:30 pm

This move is a work-in-progress and likely, more changes will be made as we figure out how to best use the space. We will keep you updated here on the blog and via social media.

Volunteer Meeting Rescheduled

Mark your calendars for Tuesday, February 16 at 7 pm to join us live online for an All-Volunteer Meeting. A link to join the meeting will be provided via email prior to the start time.

Don't Go Viral!

About Donations

Click to expand

Christmas Miracle

Click to expand

Volunteer Training Opportunities Next Week!

Food Safety 101

Person In Charge/Food Handlers training is now available virtually and is as good as in-person. You will be able to see, hear, and talk to the instructor. Have all your questions answered in real face-time! All agencies are required to be certified once every 3 years. Now is a good time to check and see if your certification is up to date, or will it need to be renewed sometime this year? Virtual Food Safety is a terrific option especially during this time when we are not hosting in-person training’s through the Agency 360 program due to Stay At Home conditions and Social Distancing.

We have teamed up with the OSU Extension office of Belmont County who previously has hosted Food Safety classes for our eastern agencies. With virtual training, all partners who require Food Safety 101, in all counties are able to participate.

Once you have registered you will be sent the link for the Zoom meeting approximately 48 hours prior to the training session. Please make sure you register with your name, email address, and phone number as well as your Agency Name and ID Number (Heart to Heart #1042).

At this time there is no registration fee to attend – FREE! Space is limited. No more than 35 individuals may register. Click below to Register for Food Safety Register now for Wednesday, January 27, 1 pm to 3 pm.

Click here to register for Food Safety

Pantry Trak

This workshop will provide the fundamentals to get started with Pantry Trak at your agency. Participants will learn how to administer the intake process using Pantry Trak and will be guided on best practices for developing an efficient process in registering your clients.

For agencies already using Pantry Trak, this workshop will be helpful as a refresher of the basics. Each session will be led by Tammy Tucker, Agency Relations Manager – Agency Services, Mid-Ohio Food Collective. Training will be held virtually via ZOOM. Please use the link below to register for either date. Please choose only one session.

Once you have registered you will be sent the link for the Zoom meeting approximately 48 hours prior to the training session. Please make sure you register with your name, email address, and phone number as well as your Agency Name and ID Number (Heart to Heart #1042).

At this time there is no registration fee to attend – FREE! Space is limited. No more than 35 individuals may register. Click below to register for Monday, January 25, 9:30 am to 11 am

Click here to register for PantryTrak

And what does the Lord
require of you
But to do justice,
To love mercy,
And to walk humbly
with your God?
Micah 6:8 NKJ

Our mission at Heart to Heart is to respond to God’s commandment to love one another.
Our vision of Heart to Heart is to model God’s love by:
Cultivating a loving community
Honoring individual gifts
Feeding bodies and souls
…and seeing everyone as a child of God

In accordance with Federal law and U.S.D.A. policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, religion, or disability.

January 16, 2021

By | Weekly Update

Weekly Update

Service Statistics

Households served in the drive-thru daily

  • 36 on Tuesday, January 12
  • 17 on Wednesday, January 13
  • 47 on Thursday, January 14

Households served via Pop-Up Pantry

  • 40 on Wednesday, January 13

First Community Prayer Chain

The Prayer Chain is a group of active church members who devote time each day to pray for those who request prayer. All prayers are held with confidentiality. Prayer requests can include as much or as little information as you wish. These prayers are held in confidence and unpublished unless requested to be shared with the pastoral care staff by the one submitting the prayer. You may also contact Robin Hood at (614) 488-0681 ext. 235. Blessings to you.

Click here to add a name

Sign up to Volunteer

Sign up to volunteer! Remember to dress appropriately for outdoor work. Please sign up online. We still need help during these shifts:

  • Tuesday, 8:30 am – 10:30 am
  • Tuesday, 10:30 am – 12:30 pm
  • Wednesday, 9 am – 10:30 am
  • Wednesday, 3 pm– 4:30 pm
  • Thursday, 8:30 am – 10:30 am
  • Thursday, 10:30 am – 12:30 pm
  • Friday, 10 am – 11:30 am

… plus several direct retail pickups throughout the week! Additionally, the February schedule is posted on Sign Up Genius.

COVID-19 Policy

We are asking all volunteers to review our COVID-19 Policy. Please do not come in if you are experiencing any symptoms of illness, and please give us as much notice as possible.

You can delete your name from SignUp Genius or email hearttoheart@FCchurch.com to let us know.

News

Volunteer Meeting Rescheduled

Mark your calendars for Tuesday, February 16 at 7 pm to join us live online for an All-Volunteer Meeting. A link to join the meeting will be provided via email prior to the start time.

Flu Shots

Everyone is encouraged to get a flu shot, especially Heart to Heart volunteers. Please click the button below to find a location to receive it.

Where to get a flu shot in Franklin County

Volunteer Training Opportunities

Food Safety 101

Person In Charge/Food Handlers training is now available virtually and is as good as in-person. You will be able to see, hear, and talk to the instructor. Have all your questions answered in real face-time! All agencies are required to be certified once every 3 years. Now is a good time to check and see if your certification is up to date, or will it need to be renewed sometime this year? Virtual Food Safety is a terrific option especially during this time when we are not hosting in-person training’s through the Agency 360 program due to Stay At Home conditions and Social Distancing.

We have teamed up with the OSU Extension office of Belmont County who previously has hosted Food Safety classes for our eastern agencies. With virtual training, all partners who require Food Safety 101, in all counties are able to participate.

Once you have registered you will be sent the link for the Zoom meeting approximately 48 hours prior to the training session. Please make sure you register with your name, email address, and phone number as well as your Agency Name and ID Number (Heart to Heart #1042).

At this time there is no registration fee to attend – FREE! Space is limited. No more than 35 individuals may register. Click below to Register for Food Safety Register now for Wednesday, January 27, 1 pm to 3 pm.

Click here to register for Food Safety

Pantry Trak

This workshop will provide the fundamentals to get started with Pantry Trak at your agency. Participants will learn how to administer the intake process using Pantry Trak and will be guided on best practices for developing an efficient process in registering your clients.

For agencies already using Pantry Trak, this workshop will be helpful as a refresher of the basics. Each session will be led by Tammy Tucker, Agency Relations Manager – Agency Services, Mid-Ohio Food Collective. Training will be held virtually via ZOOM. Please use the link below to register for either date. Please choose only one session.

Once you have registered you will be sent the link for the Zoom meeting approximately 48 hours prior to the training session. Please make sure you register with your name, email address, and phone number as well as your Agency Name and ID Number (Heart to Heart #1042).

At this time there is no registration fee to attend – FREE! Space is limited. No more than 35 individuals may register. Click below to register for Monday, January 25, 9:30 am to 11 am

Click here to register for PantryTrak

And what does the Lord
require of you
But to do justice,
To love mercy,
And to walk humbly
with your God?
Micah 6:8 NKJ

Our mission at Heart to Heart is to respond to God’s commandment to love one another.
Our vision of Heart to Heart is to model God’s love by:
Cultivating a loving community
Honoring individual gifts
Feeding bodies and souls
…and seeing everyone as a child of God

In accordance with Federal law and U.S.D.A. policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, religion, or disability.

January 9, 2021

By | Weekly Update

Weekly Update

Service Statistics

Households served in the drive-thru daily

  • 38 on Tuesday, January 5
  • 10 on Wednesday, January 6
  • 25 on Thursday, January 7

Households served via Pop-Up Pantry

  • 40 on Wednesday, January 6

Sign up to Volunteer

Sign up to volunteer! Remember to dress appropriately for outdoor work.

We have a large truck delivery on Monday, January 11 and will need a large team of people to unload it! We could also use a volunteer to drive the box truck for the pick up from Mid-Ohio Foodbank. Please sign up online.

COVID-19 Policy

We are asking all volunteers to review our COVID-19 Policy. Please do not come in if you are experiencing any symptoms of illness, and please give us as much notice as possible.

You can delete your name from SignUp Genius or email hearttoheart@FCchurch.com to let us know.

First Community Prayer Chain

The Prayer Chain is a group of active church members who devote time each day to pray for those who request prayer. All prayers are held with confidentiality. Prayer requests can include as much or as little information as you wish. These prayers are held in confidence and unpublished unless requested to be shared with the pastoral care staff by the one submitting the prayer. You may also contact Robin Hood at (614) 488-0681 ext. 235. Blessings to you.

Click here to add a name

Pop UPdate

Happy New Year!

In December, our Pop-Up Pantry team delivered food directly to clients and their families at the following agency sites:

  • December 2:   Southpoint Village Apartments-38 clients
  • December 9:   Hope Recovery Services-25 clients
  • December 16: Commons at Grant-25 clients

Since its start in July 2020, the Pop-Up Pantry served 748 clients and families. Totals served by month include:

  •      December   88
  •      November  144
  •      October      151
  •      September 144
  •      August        123
  •      July              98

This month we provided food to a new agency site, Hope Recovery Services. Hope is a new grassroots organization in the Hilltop area that serves as an outreach resource center to assist clients recovering from addiction.  The agency Director expressed much gratitude for our efforts and the opportunity for their clients to receive this food.

Our team had a productive meeting with Heart to Heart staff in December to discuss plans for expansion of the Pop-Up Pantry’s outreach initiative.  While a framework for expansion was outlined during the meeting, we recommended waiting until a later date to implement any expansion due to the current pandemic surge.

Our dedicated Pop-Up Pantry team has done an outstanding job throughout the year in planning and implementing this outreach initiative for Heart to Heart. We are grateful for their dedication and teamwork.  We look forward to the new year and the opportunity to further Heart to Heart’s ministry in helping to meet the needs of clients with food insecurity within the Columbus community.

News

Christmas Gifts

Hats and face masks are available for all Heart to Heart volunteers!

P.S. Canine volunteers will be able to show their support shortly!

Volunteer Meeting Rescheduled

Mark your calendars for Tuesday, February 16 at 7 pm to join us live online for an All-Volunteer Meeting. A link to join the meeting will be provided via email prior to the start time.

Flu Shots

Everyone is encouraged to get a flu shot, especially Heart to Heart volunteers. Please click the button below to find a location to receive it.

Where to get a flu shot in Franklin County

Volunteer Training Opportunities

Food Safety 101

Person In Charge/Food Handlers training is now available virtually and is as good as in-person. You will be able to see, hear, and talk to the instructor. Have all your questions answered in real face-time! All agencies are required to be certified once every 3 years. Now is a good time to check and see if your certification is up to date, or will it need to be renewed sometime this year? Virtual Food Safety is a terrific option especially during this time when we are not hosting in-person training’s through the Agency 360 program due to Stay At Home conditions and Social Distancing.

We have teamed up with the OSU Extension office of Belmont County who previously has hosted Food Safety classes for our eastern agencies. With virtual training, all partners who require Food Safety 101, in all counties are able to participate.

Once you have registered you will be sent the link for the Zoom meeting approximately 48 hours prior to the training session. Please make sure you register with your name, email address, and phone number as well as your Agency Name and ID Number (Heart to Heart #1042).

At this time there is no registration fee to attend – FREE! Space is limited. No more than 35 individuals may register. Click below to Register for Food Safety Register now for Wednesday, January 27, 1 pm to 3 pm.

Click here to register for Food Safety

Pantry Trak

This workshop will provide the fundamentals to get started with Pantry Trak at your agency. Participants will learn how to administer the intake process using Pantry Trak and will be guided on best practices for developing an efficient process in registering your clients.

For agencies already using Pantry Trak, this workshop will be helpful as a refresher of the basics. Each session will be led by Tammy Tucker, Agency Relations Manager – Agency Services, Mid-Ohio Food Collective. Training will be held virtually via ZOOM. Please use the link below to register for either date. Please choose only one session.

Once you have registered you will be sent the link for the Zoom meeting approximately 48 hours prior to the training session. Please make sure you register with your name, email address, and phone number as well as your Agency Name and ID Number (Heart to Heart #1042).

At this time there is no registration fee to attend – FREE! Space is limited. No more than 35 individuals may register. Click below to register for one of two sessions:

    • Thursday, January 14, 4 pm to 5:30 pm
    • Monday, January 25, 9:30 am to 11 am
Click here to register for PantryTrak

And what does the Lord
require of you
But to do justice,
To love mercy,
And to walk humbly
with your God?
Micah 6:8 NKJ

Our mission at Heart to Heart is to respond to God’s commandment to love one another.
Our vision of Heart to Heart is to model God’s love by:
Cultivating a loving community
Honoring individual gifts
Feeding bodies and souls
…and seeing everyone as a child of God

In accordance with Federal law and U.S.D.A. policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, religion, or disability.

Holidays 2021

By | Announcements

Closing Dates

The church building will be closed in observance of these holidays, but the pantry will be open for volunteer shifts only. These are not regular service days for clients.

  • Rev. Dr. Martin Luther King, Jr. Day (1/18/2021)
  • Memorial Day (5/31/2021)
  • Independence Day observed (7/5/2021)
  • Labor Day (9/6/2021)
  • Columbus Day (10/11/2021)

Additional Resources

Please refer to LSS 211 (formerly HandsOn) for additional holiday assistance programs.

We will be closed for all client service hours and volunteer shifts on the following dates. Please plan accordingly.

We will be closed for President’s Day on Monday, February 15.

Annual Closure

  • Monday, September 13 through Friday, September 17, 2021

Thanksgiving

  • Wednesday, November 24 through Friday, November 26, 2021

Christmas

  • Closed December 24 through December 31, 2021
    • Thursday, December 23 is the last service day of 2021
    • Friday, December 24 is the last volunteer day of 2021
    • Monday. January 3 is first volunteer day of 2022
    • Tuesday, January 4 is the first service day of 2022

Other Closures

Special Events

Inclement Weather Policy

Heart to Heart will make every attempt to remain open during regular business hours unless there is a Level 3 Snow Emergency in Franklin County. In the event we are closed, we will make note on our voicemail, on our Facebook page and here on our webpage. Volunteers for the day will be notified via email as soon as a decision to close has been made.

Public Health Alert System Policy

Heart to Heart will make every attempt to remain open during regular business hours, unless Franklin County reaches a level 4 purple alert status. In the event we are closed, we will make note on our voicemail, on our Facebook page and on our webpage.

Thanksgiving

Heart to Heart does not distribute Thanksgiving Baskets in the pantry. Read more>>

Christmas

Applications for our holiday assistance program, Christmas Presence, will open in October.